about the company
Your future company is a dynamic financial services company specializes in international payments, foreign exchange solutions, and innovative cross-border payment technologies. With a global presence across four continents and a commitment to innovation and customer-centricity, it serves clients in over 180 countries, disrupting traditional banking practices.
about the job
- Conduct outbound contact campaigns
- Calculate FX rates and spreads
- Manually book trades
- Maintain updated records reflecting the customer feedback
- Highlight issues for urgent resolution
about the qualification/skill
- Degree education/equivalent professional qualifications
- Min 3 years experience in client relationship/ account management/ customer service
- Financial/payment services experience is a plus
- Proficient in English, both verbal and written