technical support engineer (backup/storage) - cyberjaya in Cyberjaya

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job details

cyberjaya, selangor
job category
information technology
job type
RM 5,000 - RM 7,000 per month
reference number
zaza zamani, randstad
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job description

About The Company

  • Our client is an International firm who is currently hiring for its growing teams

About The Role

  • To provide first & second level Technical Infra Support


  • Manage/Support L1/L2 escalations point for Microsoft related enquiries
  • Provide technical support for customer fault escalations across multiple technologies including backup, storage, virtualization and compute
  • Remote diagnostic troubleshooting and checks for customer incident
  • Ensure high levels of system availability, capacity, reliability, data integrity, security and performance are maintained
  • Additional tasks as requested by manager

Skills & Experience

  • Bachelor's degree is required. A technical specialization is preferred
  • Minimum 2 years’ experience in supporting VMWare, Backup/Storage, Microsoft Exchange, Office 365, Lync Server (Skype for Business)
  • Knowledge in Commvault, EMC Avamar, Veeam, Netapp
  • Solid experience in Citrix, Active Directory, Exchange
  • Advanced analytical and troubleshooting skills
  • Exposure to ITIL processes

Culture & Benefits

  • An opportunity for a career development opportunity with exclusive salary package and benefits aside to its performance bonus

How To Apply

  • To apply online please click the 'Apply' link below. Alternatively, you can also contact Zaza at +603 2036 7550 for a confidential discussion.