application monitoring lead in Puchong

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job details

puchong, selangor
information technology
job type
reference number
jerald de guzman sanga, randstad
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job description

About the company

Our client is a technology based BFSI company currently setting up a global share service center in Malaysia that will provide all infrastructure services to their sites across Asia


  • You will lead, manage the state of the art business application monitoring team located in the Shared Services Centre in Kuala Lumpur
  • Manage Technical activities, directly or with support of other SMEs from technical domains (Distributed, Network, Workplace)
  • You will work with Business Developers and Senior staff for continuous improvement and enhance the application Time to Market & QoS
  • Directly participate in the creation of a QoS Competency center and on the onboarding of new people
  • Work closely with the Application teams and propose relevant technical solutions in accordance with the IT strategy.

Skills & Experience

  • University degree or post graduate degree level
  • 8+ years’ experience in operations and application monitoring wit strong leadership exposure
  • ITIL Foundation certification will be highly regarded
  • Leadership, organizational and communication skills with the ability to drive different teams and different technical experts to ensure efficiency to meet business objective
  • Excellent command of written and spoken English is a MUST
  • Strong understanding of infrastructure, logging & monitoring systems (eg Splunk, LogStash, ElasticSearch)
  • First successful experience on application performance monitoring (Dynatrace or related tech) is important
  • Able to work closely with the business and to assume big challenges and pressure
  • Able to work in complex organization and in Agile delivery methodology (eg Jira)

Culture & Benefits

  • Competitive Salary
  • Complex project exposure (agile)
  • Long term career growth/ development

How to apply

Click apply to submit your application or contact Jerald on +603 2036 7581 / for a confidential discussion.


Dynatrace, apps monitoring, business application monitoring, operations lead