as400 application support leader in Selangor

apply now

job details

information technology
job type
working hours
6 years
reference number
cristina salas, randstad
apply now

job description

About the Company

Randstad is currently partnering with one of the largest institution in the Insurance domain and progressively ramping-up for the following roles to complete their IT Shared Service Centre located in Kuala Lumpur

Lead and manage a team of AS400 application operations professionals located in Shared Services Centre. The Application Technical Lead is responsible for providing application services support to AS400 business applications.

About the role:

The role is expected to manage delivery of production, implement systems, perform the tactical and operational management for AS400 application services with related vendor management and is held responsible for the quality of service delivered.


  • Perform, monitor and track all aspects of application maintenance & operations and meeting or exceeding established SLA’s and KPI’s
  • Manage and support the IT AS400 Application Services for day to day IT operations, projects, and continuous improvement activities of AXA’s applications in designated area of responsibility
  • Coach and maintain relationship with vendors, internal business and IT stakeholders
  • Provide assessment and approval to AS400 related changes and releases.
  • Acquire and maintain up-to-edge AS400 technology with practical applications to attain operation and cost efficiency
  • Provide work supervision, guidance and job allocation to direct reports
  • Plan and manage the activities of the team for various regional projects and BAU activities in order to meet productivity efficiency


  • Degree in Computer Science or related fields
  • Minimum of 8 years of experience in IT solution delivery and service management with at least 5 years proven experience in team leader role, preferably in financial or insurance fields
  • System delivery and maintenance experience in AS400, UNIX, Linux and/or Windows platforms with collaboration with other technology domains with at least 5 years’ proven experience in AS400 core systems application development
  • Experience implementing ITIL or other industry standards for service management/ process improvement
  • ITIL Foundations Certification is preferred
  • Well organised and results-driven individual and demonstrated ability to create strong working relationships with others
  • Strong people management, resources management and vendor management skills

Culture & Benefits

Our Client offers exclusive salary package. You will also have access to company performance bonus and fixed allowancesAs a large organisation there is plenty of career opportunities.

How to apply

Click apply to submit your application or contact Cristina Salas on +603 2036 7578 for a confidential discussion


AS400 AND application AND support AND manager


no additional qualifications required

educational requirements

Associate Degree/Diploma