change manager in Selangor

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job details

information technology
job type
reference number
cristina salas, randstad
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job description

About the Company

Randstad is currently partnering with one of the largest institution in the Insurance domain and progressively ramping-up for the following roles to complete their IT Shared Service Centre located in Kuala Lumpur

About the role:

  • Drives operating model and platform implementations across countries end-to-end, from planning and approach definition through to execution


  • Own and produce key change management deliverables to ensure business readiness for adopting target state operating model and platform
  • Plan and deliver Business Impact Assessments, including qualitative and quantitative analysis
  • Ensure identified business impacts are adequately addressed through business readiness plans, training, communications and engagement
  • Ensure the Change Management Key Performance Indicators (KPIs) are monitored and met.
  • Facilitate Change Advisory Board (CAB) meetings and communicate rejected/approved changes
  • Decides which CAB members will come to which meetings, who gets specific RFCs depending on the nature of the RFC
  • Review and approve changes from business perspective


  • Minimum of 5 years experience in Change Management process, in an insurance or financial services field and have a strong operational background on distributed / client server systems.
  • Ability to take initiative, identify opportunities and work with minimal management oversight
  • Interpersonal skills in networking, influencing and decision taking
  • Strong communication skills - oral, written and presentation
  • Senior business-facing change management and implementation expertise

Culture & Benefits

Our Client offers exclusive salary package with company hospitality. You will also have access to company performance bonus and perks and discounts. As a large organisation there is plenty of career opportunities.

How to apply

Click apply to submit your application or contact Cristina Salas on +603 2036 7578 for a confidential discussion


Change AND transition AND service AND manage*