consultant (cloud - aws) - bangsar south in Bangsar

posted
contact
ariff azhar, randstad
job type
permanent
salary
RM 8,000 - RM 12,000 per month
apply now

job details

posted
location
bangsar
specialism
information technology
job type
permanent
working hours
Full-Time
salary
RM 8,000 - RM 12,000 per month
experience
3 years
reference number
91M0130961_1552964405
contact
ariff azhar, randstad
apply now

job description

about the company

The company is an MNC with presence in more than 12 countries globally. They develop and implement Insurance software which is covers the area of policies, billing and claims. The company utilizes modern technology and architecture to meet the standards, performance, and reliability of the systems.



about the job

responsibilities:

  • Learn and master the products of the company to perform Cloud-hosted production system restoration, spending your first two months in training to become a certified subject matter expert.
  • Troubleshoot escalated Cloud production solution failures or defects and provide solutions to effectively restore system functionality, providing Root Cause Analysis guidance to internal or third-party teams to enable those teams to carry out post-restoration defect resolution.
  • Play a lead role in the continued improvement of the Sustaining Engineering team’s operational processes.
  • Partner with internal delivery teams to understand each customer’s business objectives and integration requirements and rationalize those against established best practices you learn through your experience and that of your peers to ensure successful Cloud-hosted production customer solutions.
  • Document and build runbook procedures to enable our L2 Rapid Response team to independently handle common support tasks and issues
  • Develop internal tooling using GOSU, JAVA, and XML (and other technologies) for use within the Cloud Operations Sustaining Engineering team.
  • Contribute to technical assessments of incoming Cloud-hosted solutions, ensuring that pre-production customer solutions meet our security and performance criteria and adhere to our coding standards
  • Contribute to a team environment that will have both local and remote leadership
  • Aspects of the position involve commitment to customer SLA’s. While the Sustaining Engineering team members will work during normal business hours.

requirements:

  • Bachelor’s Degree in Computer Science or equivalent from higher education institution
  • 4 to 8 years of work experience working in a technical development environment or capacity, with an introductory level of leadership experience in terms of design ownership or technical guidance or mentorship
  • Advanced exposure to broad technical skills such as Object Oriented programming (JAVA , C#, or similar), relational databases (data modeling/SQL), web UI (design and development), XML, application architecture
  • Strong communication and interpersonal skills
  • Demonstrated problem-solving skills
  • Ability to work independently and within a team

desired skills/experience:

  • Software development lifecycle exposure (AGILE) preferred
  • Experience with a commercial customer incident tracking or CRM system
  • Experience using a software defect tracking system such as JIRA
  • Experience working with leading cloud platform Infrastructure as a Service (IaaS) providers such as AWS or Microsoft Azure
  • Basic understanding of data-warehousing (DW) and BI Design best practices and techniques
  • Basic understanding of relational database theory and related project experience (i.e. data modeling, normalization, OLAP theory, etc.)



about the manager/team
The team is dedicated and passionate. They have the mindset of taking ownership of the job.

benefits:

  • Great incentive plan (4 years plan, where first payout within in year 1).
  • Good work-life balance and culture (Voted “Top 3” employer on Glassdoor)
  • Average performance bonus of 1.5 months.
  • Working closely with development team in Europe and US.

how to apply:

  • To apply, kindly click on the appropriate link for CV submission. Alternatively, you may contact Ariff at 603 2036 7587.



skills

Java AWS Amazon Web Services GOSU

qualification

no additional qualifications required

educational requirements

Bachelor Degree