about the company
Your future employer is a Cleaning and Sanitizing Service Provider. The operation team is expanding extensively and looking for the rigth talents who can add value to the company's business.
about the job
- Conduct operation-related functions and assist to ensure customer satisfaction
- Get involved in daily operations
- Manage a team of technicians, cleaners, etc
- Get involved in costing, quotation and budget preparation
- Handle customer's complaints and conduct site visit if necessary
- Ensure client satisfaction and profitability of sales secured
- Assist the sales team to conduct site inspection at prospect premise and derive resources
- Attend to client’s requests, questions and feedback for improvement
- Communicate and coordinate with the operations team, sales department and the clients on job commencement, ensuring smooth execution of the services
- Draw up and deliver the priorities, targets, goals and ISO objectives set out in the strategic plans, aligned to the company’s core values, mission and vision statements
- Manage cleaning resources requisitions and deliveries from various suppliers, timely servicing of machinery, and source for the new cleaning technologies for innovation of operations
- Manage the utilization of manpower effectively through planning, organizing and scheduling to maximize operations activities within the budget
- Develop reports, policies, procedures and guidelines to improve operations effectiveness and comply to occupational safety & health requirements
- Manage client's expectation and satisfaction, achieving profitability of the service contracts aligned to the strategic plans of the company
skills and experience required
- Diploma/Bachelor's Degree in Entomology/Microbiologist, Engineering, Property Management or equivalent
- 3-5 years experience in cleaning industry and/or hygiene/pest control services environment
- Knowledgeable about Occupational Safety & Health, HACCP or other related discipline
- Relationship-oriented and responsible in nurturing healthy network of client relationships
- Strong communication skills and leadership qualities
culture and benefits
Your future employer is financially strong and growing rapidly in recent years with a strong portfolio of completed, ongoing and future projects secured. They have a good work environment, with a trusting and supportive management team. They reward their employees generously for good performance and emphasise personal growth for each employee.
how to apply
The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, only shortlisted candidates will be contacted.
You can reach me via email at yingrui.boey@randstad.com.my or https://www.linkedin.com/in/boey-ying-rui-045743184/. Kindly include your current, expected, project values, reason for leaving, notice period, dob in your resume.
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