summary

kuala lumpur, wilayah persekutuan
RM3,000 - RM5,500 per month
contract

specialism
human resources
sub specialism
generalist hr
reference number
91M0242012_1316443145669076595

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job details

As a Customer Service Representative, you'll assist customers with our financial products, resolve issues, and ensure a seamless experience. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

about the manager/team
You'll be joining a supportive team led by an experienced manager who values collaboration and growth. The team is dedicated to delivering exceptional customer service and works closely together to achieve common goals. Expect a positive environment where your contributions are recognised and encouraged.

about the company
Randstad is partnering with a pioneer fintech company committed to revolutionizing financial services through innovative technology. Their focus is on delivering secure, user-friendly solutions that simplify financial management for individuals and businesses.

about the job
As a Customer Service Representative, you'll assist customers with our financial products, resolve issues, and ensure a seamless experience. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

about the manager/team
You'll be joining a supportive team led by an experienced manager who values collaboration and growth. The team is dedicated to delivering exceptional customer service and works closely together to achieve common goals. Expect a positive environment where your contributions are recognised and encouraged.

key responsibilities
Handle customer inquiries and complaints, provides product and service information, resolves issues, processes orders and transactions, and documents interactions. They also escalate complex issues, follow up with customers to ensure satisfaction, maintain product knowledge, meet performance targets, and collaborate with team members to deliver a seamless customer experience.
skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we’ll give you a call.
Our consultant will call you to discuss your application and further career aspirations if you're suitable for a role.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Malaysia.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

haritzs johary

+60 0000

mandarin speaking customer service representative
- kuala lumpur, wilayah persekutuan
- contract
about the companyRandstad is partnering up with a leading digital payment platform. They are looking for finance / payment account background to join their customer service team. about the jobMandarin Speaker Customer Service RepresentativeEfficient Client Support:- Respond to client inquiries via hot-line, email, and live chat promptly and accurately.- Maintain professionalism and empathy in all interactions.Complaint Management:- Investigate and resolve
posted 2 august 2024
about the companyRandstad is partnering up with a leading digital payment platform. They are looking for finance / payment account background to join their customer service team. about the jobMandarin Speaker Customer Service RepresentativeEfficient Client Support:- Respond to client inquiries via hot-line, email, and live chat promptly and accurately.- Maintain professionalism and empathy in all interactions.Complaint Management:- Investigate and resolve
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customer service representative.

job details

key responsibilities

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

haritzs johary

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mandarin speaking customer service representative

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