director of sales & operations.

Sales:

• Sales Strategy: Develop and execute the sales strategy to achieve revenue and growth targets.
• Sales Team Leadership: Lead and manage the sales team, providing guidance, coaching, and support to achieve individual and team goals.
• Pipeline Management: Monitor and analyse the sales pipeline, forecast sales projections, and identify areas for improvement.
• Customer Relationship Management: Build and maintain strong relationships with key clients and stakeholders to enhance customer satisfaction and retention.
• Market Analysis: Stay informed about market trends, competition, and customer preferences to adjust sales strategies accordingly.
• Sales Performance Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of sales efforts.

Operations:

• Operational Efficiency: Streamline and optimise operational processes to improve efficiency, reduce costs, and enhance overall productivity.
• Cross-Functional Collaboration: Work closely with other departments, such as production, supply chain, and finance, to ensure seamless coordination and alignment of efforts.
• Inventory Management: Oversee inventory levels and ensure timely and accurate inventory replenishment to meet customer demands.
• Quality Assurance: Implement quality control measures to ensure products or services meet established standards and customer expectations.
• Process Improvement: Identify opportunities for process enhancements and lead initiatives to drive continuous improvement across operations.
• Resource Allocation: Manage resources effectively, including personnel, technology, and equipment, to optimise operations.
• Risk Management: Identify operational risks and develop strategies to mitigate potential disruptions to business operations.

about the manager/team
Great working culture within the company.

skills and experience required

• Education: A bachelor's degree in business, management, operations, or a related field is typically required, while an MBA or advanced degree can be advantageous.
• Experience: Significant experience in sales leadership, operations management, or a combination of both, ideally from the edutech or education industry.
• Leadership Skills: Strong leadership, team-building, and people management skills to motivate and guide sales and operational teams.
• Strategic Thinking: The ability to think strategically and contribute to the development of overall business strategies.
• Analytically Skills: Proficiency in analysing sales and operational data to make informed decisions and identify areas for improvement.
• Financial Acumen: A solid understanding of financial concepts and the ability to manage budgets and analyse financial data.

how to apply

To apply, please kindly click on the appropriate link.
Alternatively, you can send your resume to me for a confidential discussion.
Desmond Lee | Randstad | desmond.lee@randstad.com.my