We are currently looking for a Field Service Engineer for a leading MNC provider of products and services that operates within the medical equipment sector. In this role, you will play a crucial role in the installation, maintenance, and repair of a wide range of medical equipments across various healthcare settings within Malaysia. Your responsibilities include offering technical support, user training, and troubleshooting assistance to customers. This role requires your urgent attention.
... - Reporting to: Regional Director
- Location: Selangor
- Excellent compensation package and benefits
- Great exposure to different areas of machines and devices and clear career progression
the role
- Technical Operations: Execute equipment installations, maintenance, and repairs as assigned, ensuring optimal functionality and performance.
- Customer Interaction: Provide effective customer support through visits, calls, and emails, addressing queries and offering technical assistance.
- Training and Demonstrations: Deliver comprehensive training sessions to users, showcasing equipment applications and techniques, and conduct clinical trials.
- Documentation and Procedures: Maintain accurate records of maintenance, troubleshoot instances, and contribute to updating internal procedures.
- Customer Satisfaction: Strive for outstanding customer satisfaction by delivering after-sales support, preparing service contracts, and ensuring timely responses to inquiries.
the experience
- Possess a minimum of 2 years of hands-on technical service experience with medical equipment.
- Hold a Diploma in Engineering or an equivalent qualification.
- Basic computer skills, including proficiency in Windows and Microsoft Office software (Word, Excel, PowerPoint), are necessary.
- Fluent communication skills in English and Bahasa Malaysia.
- Preferred experience in conducting training sessions for technicians and nurses.
- Willingness to travel and work across different regions.
- Maintain personal transport (car) along with a valid driving license
how to apply
To apply online, please click on the appropriate link. Alternatively, please contact Shash at 0129175705 or drop an email to shash.prasanan@randstad.com.my if you are interested in the job.
Randstad Malaysia
Level 3A Menara BT, Tower 3 Avenue 7 The Horizon,
No 8 Jalan Kerinchi, 59200 Kuala Lumpur
M +6012 917 5705
shash.prasanan@randstad.com.my