about the companyRandstad is a leading global staffing and recruitment company, offering a wide range of solutions in the HR services space. We take the lead in shaping the world of work, by matching candidates with companies that will help them reach their full potential, and matching clients with people who will work to successfully develop their business. about the jobAs an agile business analyst, you will assist with implementation of new technology and to optimise current processes, workflows and systems for our end-users. You will join a passionate team, and be liaising between IT, Business and other support teams. You will analyse requirements, model processes and document system scenarios while interacting with developers to ensure they translate the requirements into a product. You will recognise that within an agile team you “work where the work is” and will be open to challenging yourself within the agile team. This is a unique role as the ideal candidate will join a proven agile environment, now being embedded across the entire IT organisation.job scope and responsibilities:Work with assigned Subject Matter Experts in an onshore/offshore model to help shape the best business solutionsLiaise with our technical, architecture and developer teams and determine and devise how our systems and products best can meet the business requirementsLiaise with other stakeholders to ensure early engagement and alignment post releasesDevelop a sound knowledge of the projects at hand and the effect of all requested changesWork with any related projects to understand and manage cross-team dependenciesCreate as-is and to-be process documentationIdentify, assess, and document business requirements, recommend business priorities, and advise business on options, risks, and costsConduct in-depth end-user interviewsAnalyse impact of proposed solution, and validate and released features continuouslyCreate ROI analysis on any new features, when neededCoordinate and assist with quality management and testing together with the teamAssist to drive the communication of the projects/programs successes, outcomes and deliveries via available channelsAny other project duties at the discretion of the team, Scrum Master or product ownerCollect and report on project metricsrequired skillsMinimum 4 years of Business Analyst experienceBusiness Analyst knowledge in payroll, invoicing and billingAgile certifiedAgile SDLCExperience using JIRA, Confluence, Aha!, Gliffy, Balsamiq is a plusPrevious developer experience is a plushow to apply:Interested candidate can click on the appropriate link for CV submission. Alternatively, you could contact Ben Neoh at email@example.com for a confidential discussion.