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job details

summary

    job details

    about the company
    We bring significant industry and specialised skills to assist organisations in conveying the unrivalled client experience through quicker, more astute and more light-footed omnichannel client support interactions. Through our associated offers of a comprehensive history of technology services and products across digital channels, contact centers, AI and analytics, we invent new approaches to success!

    about the job

    • Take part in project execution that include system design, build, research, examine, testing, user training and deployment
    • Collaborate with project groups to guarantee successful delivery of solution
    • Troubleshoot, follow-up and resolve any support enquiries or issues from clients, accomplices and partners
    • Work together with the project team to identify, troubleshoot and find resolution for technical problems
    • Keep up and further develop technical knowledge base and skills
    • Exhibit enthusiasm and passion in technology and willing to research, experiment and prototype solutions and tools that are needed
    • Establish a good working relationship with customers and other professionals

    skills and experience required

    • Minimum 2 years of working experience in software development
    • Experience in Web service/API integration (SOAP, REST, JSON, XML)
    • Broad technical knowledge and understanding on relevant web technologies supporting the solution but not limited to Java, JavaScript, .net, Angular Js, JQuery, Bootstrap
    • Related experience in CX and CRM is an added advantage
    • Independent, proactive working attitude, results-oriented and a strong desire to succeed
    • A team player, self-starter with excellent analytical and troubleshooting skills
    • Great interpersonal, self-motivated and customer-focused with outgoing personality and analytical mind
    • Willing to travel
    • Ability to adapt to changes and manage multiple projects


    how to apply
    If you believe you have the right skills, experience and drive, apply online by clicking the appropriate link. Alternatively, if you have further questions, please contact Vanessa Ann at 0177775057 for a confidential discussion, or connect with us at LinkedIn https://www.linkedin.com/in/vanessaanndsilva/

    Vanessa Ann
    Associate Consultant - Digital and Emerging Technology

    about the company
    We bring significant industry and specialised skills to assist organisations in conveying the unrivalled client experience through quicker, more astute and more light-footed omnichannel client support interactions. Through our associated offers of a comprehensive history of technology services and products across digital channels, contact centers, AI and analytics, we invent new approaches to success!

    about the job

    • Take part in project execution that include system design, build, research, examine, testing, user training and deployment
    • Collaborate with project groups to guarantee successful delivery of solution
    • Troubleshoot, follow-up and resolve any support enquiries or issues from clients, accomplices and partners
    • Work together with the project team to identify, troubleshoot and find resolution for technical problems
    • Keep up and further develop technical knowledge base and skills
    • Exhibit enthusiasm and passion in technology and willing to research, experiment and prototype solutions and tools that are needed
    • Establish a good working relationship with customers and other professionals

    skills and experience required

    • Minimum 2 years of working experience in software development
    • Experience in Web service/API integration (SOAP, REST, JSON, XML)
    • Broad technical knowledge and understanding on relevant web technologies supporting the solution but not limited to Java, JavaScript, .net, Angular Js, JQuery, Bootstrap
    • Related experience in CX and CRM is an added advantage
    • Independent, proactive working attitude, results-oriented and a strong desire to succeed
    • A team player, self-starter with excellent analytical and troubleshooting skills
    • Great interpersonal, self-motivated and customer-focused with outgoing personality and analytical mind
    • Willing to travel
    • Ability to adapt to changes and manage multiple projects


    how to apply
    If you believe you have the right skills, experience and drive, apply online by clicking the appropriate link. Alternatively, if you have further questions, please contact Vanessa Ann at 0177775057 for a confidential discussion, or connect with us at LinkedIn https://www.linkedin.com/in/vanessaanndsilva/

    Vanessa Ann
    Associate Consultant - Digital and Emerging Technology