l & d in Kuala Lumpur

gayathri balaram, randstad
job type
RM 120,000 - RM 121,000 per year

job details

kuala lumpur, wilayah persekutuan
human resources
job type
working hours
RM 120,000 - RM 121,000 per year
reference number
gayathri balaram, randstad
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job description

about the company

Our client is a global management consulting firm. The firm is the second-largest consulting firm by revenue and one of the most prestigious in the world.

about the job

The learning and development function supports the growth of this client by designing and delivering business-centric learning and development programs and events. In this role, you will coordinate and execute learning and development programs and training events for Southeast Asia Consulting and Business Services Teams. You will partner with program content owners while managing the program operations independently. You will work closely with local, regional and global teams.

You should be exceptionally strong in work management and organization and have strong attention to detail as the role operates within a fast-paced, multi-stakeholder environment. You should also have excellent communication and relationship skills as you will be dealing with high-caliber teams daily

Some responsibilities:

  1. Manage logistics and operations of training programs and events
  • Plan and manage training schedules
  • Manage training registrations and invitations. Track attendance and facilitate postponement/ cancellation in accordance with participation and cancellation policies
  • Source and secure training locations, venues (hotels, restaurants, other venues), and social events, for both in-person and virtual training events
  • Provide live on-site support: manage operations and logistics end-to-end with the potential to host/ facilitate training events
  • Manage external training vendors: including scheduling, logistics, billing, invoicing and adherence to contract
  • Manage post-program feedback process including executing surveys, develop feedback summary reports and manage communications with internal and external trainers
  1. Provide and maintain back-office support
  • Help develop the SEA trainer community, answer requests for information & materials, and coordinate regular meetings and conference calls
  • Facilitate the new hire buddy program
  • Maintain the filing system for training materials and documents
  • Maintain an online training database to reflect the updated training information
  • Keep abreast with developments in, and usage of, BCG’s online learning platform
  • Assist in the development of annual budgets and track actual spend
  1. Be a thought partner in the continual improvement of the function
  • Identify opportunities to enhance operational effectiveness and efficiency
  • Contribute ideas to improve training programs overall
  • Manage special projects relating to operations which may involve collaborations with Learning & Development network, People Team, and other Consulting Teams
  • Perform additional administrative or other duties as needed

skills & experience required

Education/ Experience

  • BA/BS degree required
  • 5-6 years of experience in learning & development/ HR operations or event management


  • Advanced skills in Microsoft Excel, PowerPoint and Outlook
  • Familiarity with standard business filing procedures and systems
  • Experienced in picking up new IT systems and digital tools (e.g., Egnyte, Slack, Trello, etc)

how to apply

To apply online, please click on the appropriate link. Alternatively, please contact Gayathri via email at gayathri@randstad.com.my. Kindly note that only shortlisted candidates will be contacted due to the substantial amount of responses we receive.


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree