job details
- Job title : L2 Technical Support Engineer
- Location : KL, Malaysia
- Salary : RM6,500 - RM10,000
- Employment : Permanent
- Details :
- Hybrid working environment(after probationary period)
- Only midnight shift(supporting Americas region)
- Full medical coverage for employees and dependents
- Free parking
- Extra night shift allowances of up to RM1,500
- EPF Employer contribution of 15%
about the job
- Answering customer inbound calls and queries through phone
- Involved in certain projects administration
- Identify areas for product and services improvement
- Train and coach junior engineers
skills and experience required
- At least 4 years of experience in a technical support environment supporting on IT infrastructure issues, related to cloud(Microsoft 365, Azure) and networking issues
- Experience in supporting for banking systems and domains are an added advantage
- Strong English communication skills and email replying skills are a must
how to apply
If you feel this is the right job for you, you can apply here, or alternatively you can reach out to kunal.kumar@randstad.com.my
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