operation manager - freight forwarding in Johor Bahru

kavilnd annamalai, randstad
job type
RM 6,000 - RM 8,000 per month

job details

johor bahru, johor
job type
working hours
RM 6,000 - RM 8,000 per month
reference number
kavilnd annamalai, randstad
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job description

about the company

Randstad is partnering with a Italian based MNC status 3PL organization who is currently expanding their team. They are actively looking for an operation manager to handle their day-to-day operation at their Johor branch.

about the job

  • To oversee the day to day operations of the air and sea freight arrangement through the planning and directing of work flow, ensuring service expectations of customers and the company are met while ensuring that all Malaysia customs procedures and legislative requirements are complied with at all times.
  • Manage customer expectations in terms of operation flow, shipment dispute, documentation and related KPIs in a timely manner.
  • To liaise with regulatory bodies to develop positive working relationships to ensure compliance and to limit
    unnecessary delays due to inadequate processes and non-compliance issues.
  • Ensure all customers standard operating procedures (SOP) are documented and kept up to date in the Desk Level Standard Operating Procedures database.
  • Build and maintain strong relationships with Service Providers (airlines, trucking companies, and others)
  • Work to be our Service Providers lowest cost customer through electronic booking, shipper built units, and
    other creative local market solutions to lower overall cost for both parties


  • Candidates must possess at least a Diploma/Degree in logistics/supply chain/Business management/administration
  • Must have at least 5 years of working experience in logistics or freight forwarding companies
  • Experience in general Mathematical knowledge, including but not exclusive to, dealing with Exchange rates, Foreign Currency and General Ledger.
  • Knowledge in government regulation will be an added advantage.

how to apply

To apply online, please click on the appropriate link. Alternatively, please send your resume to kavilnd.a@randstad.com.my (with subject title: Operation Manager - Freight Forwarding or call Kavil at 014 320 5572 if you are interested with the job)


no additional skills required


no additional qualifications required

educational requirements

Bachelor Degree