about the company
Randstad is the world’s leading HR solutions agency that is passionate about making work meaningful. We thrive on delivering award-winning and digital-led talent matching solutions to organizations ranging from start-ups to global multinationals.
In Malaysia, we are made up of more than 60 (and growing) individuals from a diverse range of backgrounds and work experience to offer different perspectives about the local employment landscape. We believe in developing our people - professionally and personally. At Randstad Malaysia, we offer our employees a diverse environment focussed on skills development, innovation and performance recognition.
about the role
As a credit executive, you will manage the overall Malaysia accounts receivable function which will also include , compliance, and Allocations for our Singapore and Malaysia businesses.
main accountabilities
Liaise with all divisions within the business, especially the division head and temporary payroll team as
required.
Process Contact all customers on a regular basis by telephone and in writing to secure payment of outstanding
invoice. To this end, all customers under your control must be contacted at least once per accounting-month.
Respond to customer inquiries regarding invoices for services and provide all requested information as required.
Ensure that all disputed accounts are followed through until resolution. This is an essential function in order to
reduce bad debts to a minimum.
Undertake a full reconciliation of each customer under your control on a regular basis, where required, to
ensure the minimum amount of debt is aged.
Identify “problem” clients who may adversely affect debtor’s days.
Ensure payment terms are adhered to, however if discrepancies arise, these may be forwarded to your Manager
for resolution within and outside the payroll system.
Minimize bad debts by maintaining regular contact and updates and advise Management of potential bad debts and provide recommendations for writing off bad debts.
On a daily basis, liaise with internal staff in relation to client queries, ensuring that all customer inquiries are
dealt with promptly to a successful resolution.
Prepare monthly Aged Trial Balance for the clients under your control. Review closing balances and various
aging brackets.
Prepare monthly AR analysis report/AR dashboard for management review
skills and experience
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