about the companyRandstad is currently partnering with the top 6 global business and IT services provider with more than 139,000 professionals in over 50 countries.about key responsibilitiesPerform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements. Facilitate workshops to collect business requirements (whenever needed).Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.Perform unit testing on all processes, provide assistance, and issue resolution for system integration and user acceptance testing.Identify gaps, issues and work around solutions.Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.Handle changes or emergency transports as needed for high priority issues.Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements. Act as a liaison between the business functions and the technical team.Work self-directed and independently; may act as subject matter mentor to team members.Provide ad-hoc training and user support as required.about the experienceStrong experience in and knowledge of SAP MM/PP, at least 4 year(s) of working experience in the area applied for.Strong hands on configuration skills on SAP ERP, as well as cross-functional experience in SD & FI to understand configuration set-up and data processingExcellent understanding of business processes, its input and output, to be able to identify opportunities and possible problems.Strong expertise in SAP Data, functionality and configuration, specifically in the area of Work Planning and scheduling.Preferably with experience in AMS environment handling CR and incidents from various customers’ systems and procedures.Experience with Effort Estimation and Execution of delivery.Able to write functional specifications for enhancements, and manage medium to high complexity Change Requests. Able to comply with customers’ various support procedure and SLA.Willing to work in Cyberjaya, Selangor.