Randstad Enterprise Group and Randstad Sourceright are part of the Global Businesses Group and provide solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. The collective experience encompasses all facets of the global talent spectrum, from acquisition of talent to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), In-House and Professional services, and outplacement and career transition services. They work with large multinational clients providing pan-country solutions (and some single-country solutions for RSR).
Enterprise Legal takes care of the international legal aspects of operations for the global brands of Randstad, i.e. Randstad Enterprise Group, Randstad Sourceright and Randstad RiseSmart International. Having been united under one global department in 2019, Enterprise Legal is the trusted partner of these sections of Randstad’s global businesses and advises in all legal client matters, including technology contracts and related data privacy topics, with a well established team of lawyers to support the client contract process on global accounts.
This role is to lead on the strategy and structure for handling the data privacy matters, predominantly relating to Randstad Sourceright, but also including Randstad Enterprise client matters.
Data privacy issues in Randstad Sourceright are amongst the most complex that we have in the Randstad group. In the delivery of MSP and RPO services we act as a data processor for clients. Clients can have extensive data privacy requirements that we are required to review and negotiate. We make use of third party technology providers when delivering these services who then act as sub-processors for the client. We provide certain support services from offshore global business service centres, that involve access to personal data of candidates, meaning cross-border data transfers are standard. In addition, we provide data analytic services to customers to give insights into the recruitment market globally, including salary information, diversity information, and other elements relating to hiring and retaining temporary and permanent labour.
Since the role involves working closely with third party tech providers, we included within the role the activity of performing and/or co-ordinating the review of technology contracts for Randstad Sourceright.
All of this results in a challenging role in a global organisation, but you will be part of the Enterprise Legal team, who are a highly qualified, passionate, loyal, supportive and fun team of lawyers from different backgrounds and based in various countries.
Reporting and scope
The role reports to the Associate General Counsel and Head of Legal for EMEA, for Enterprise Legal and has global remit, which includes:
- Registered as the DPO for RSR EMEA as being a lead DPO for RSR in the European Union
- A key member of the Randstad Sourceright DPIS Steering Committee that meets monthly and drives the RSR agenda on data privacy and information security
- A member of the global Data Privacy Advisory Committee managed by the Global Data Protection Officer in Global Legal
- Has reporting line of an assistant data privacy expert and will benefit from assistance from the Enterprise Legal paralegal support
- Dotted reporting lines from 7 RSR Data Privacy experts (2 dedicated and others shared) appointed in each EMEA country, to co-ordinate compliance accross the EMEA region
- Members of the Global Leadership Team for Randstad Sourceright and Randstad Enterprise, and each regional Leadership Team
- Head of Digital and the information security expert
- Sales executives who need assistance with client inquiries
As Head of Data Privacy and Technology Counsel, you are responsible for ensuring, for, Randstad Sourceright and Randstad Enterprise:
- That there is a clear roadmap for data privacy compliance including policies, training, data mapping, and in particular, identification of key risks and an agreed action plan to close the risks;
- That senior management have a strong understanding of the risks relating to data privacy, and is engaged so as to include data privacy considerations early in the assessment of a new project;
- Timely and impactful involvement in the major projects involving data, examples of such projects are Artificial Intelligence assessment tools, diversity & inclusion data gathering, tools that involve data scraping, candidate pooling of candidates for permanent and temporary positions;
- Day to day enquiries are handled in a responsive and commercial manner, either yourself or by the assistant data privacy counsel;
- That technology contracts are reviewed in the agreed time frames (4 days for the initial review) either by yourself or the allocated legal counsel.
The successful individual will demonstrate the ability to solve complex problems, exercise judgment and carry out complex task, demonstrate confidentiality, enthusiasm and self-motivation. Excellent communication skills both oral and written.
key performance indicators
- Meeting the agreed response times for enquiries and tech contract reviews
- Meeting milestones on a compliance road map
- Client Feedback Survey responses - on a basis to be agreed with you