production engineer minor coding/programming in Kuala Lumpur

yvone tong, randstad
job type
RM 84,000 - RM 96,000 per month
apply now

job details

kuala lumpur, wilayah persekutuan
information technology
job type
working hours
RM 84,000 - RM 96,000 per month
4 years
reference number
yvone tong, randstad
apply now

job description

About the company

- Our client is the best company to work for that you've never heard of. We are proud to be voted a “Top 3” employer on Glassdoor by their employees and positioned as a market leader by industry experts like Gartner. They serve the second-largest financial services industry in the world (after banking), worth $2 trillion USD. They build the core applications that companies use to sell insurance policies, settle claims, and bill their customers. They serve customers all over the world, helping them handle billions of dollars of business. The company is headquartered in Foster City, California, US with offices in London, Dublin, Paris, Munich, Sydney, Toronto, Tokyo, Hong Kong, and operations in Poland and mainland China.

As an Experienced Consultant Your responsibilities will include but are not limited to:

  • This team will deploy and maintain our customer’s Insurance Suite solutions in a hosted Cloud environment.
  • Experienced Consultants will assist in many tasks related to the ongoing management and care of the customer’s production system.
  • Expert troubleshooting, system restoration, problem remediation and root cause analysis for production issues escalated from the L2 Rapid Response team ensuring that continues to meet our demanding SLA’s for all of our globally distributed Cloud customers.
  • Detailed analysis of pre-production solutions to intercept potential performance or security issues prior to the customer solution being deployed into production on the Cloud and also the design and implementation of internal tooling for use by the wider Cloud Operations team.
  • Troubleshoot escalated Cloud production solution failures or defects and provide solutions to effectively restore system functionality, providing Root Cause Analysis guidance to internal or third-party teams to enable those teams to carry out post-restoration defect resolution.
  • Document and build runbook procedures to enable our L2 Rapid Response team to independently handle common support tasks and issues
  • Develop internal tooling using GOSU, JAVA, and XML (and other technologies) for use within the Cloud Operations Sustaining Engineering team.
  • Contribute to technical assessments of incoming Cloud-hosted solutions, ensuring that pre-production customer solutions meet our security and performance criteria and adhere to our coding standards
  • Contribute to a team environment that will have both local and remote leadership


  • Bachelor’s Degree in Computer Science or equivalent from higher education institution
  • Advanced exposure to broad technical skills such as Object Oriented programming (JAVA , C#, or similar), relational databases (data modelling/SQL), web UI (design and development), XML, application architecture
  • Ability to work independently and within a team
  • Strong communication and interpersonal skills
  • Demonstrated problem-solving skills
  • 1-2 years of work experience working in a technical development environment or capacity

Desired Skills/Experience:

  • Software development lifecycle exposure (AGILE) preferred
  • Experience with a commercial customer incident tracking or CRM system
  • Experience using a software defect tracking system such as JIRA
  • Ability to prioritize work effort based on a dynamic work environment
  • Experience working with leading cloud platform Infrastructure as a Service (IaaS) providers such as AWS or Microsoft Azure
  • Basic understanding of data-warehousing (DW) and BI Design best practices and techniques
  • Basic understanding of relational database theory and related project experience (i.e. data modelling, normalization, OLAP theory, etc.)
  • Experience in or knowledge of front end web technologies (JavaScript and AngularJS) or similar
  • Detail-oriented

Company culture & benefits you can enjoy:

  • This is a new set up team in Malaysia, fresh team atmosphere, good working environment.
  • Guarantee performance bonus and another one attractive retention program bonus that company’s giving to employees.
  • Training provided, company will send the team to Ireland for training
  • Good performers entitle No table of contents entries found. the chance to work in other countries (different branches)

If you want to apply:-

The above is just a guideline regarding the position. It is preferred to apply online, please click on the appropriate link. Alternatively, please contact Yvone Tong on 603 2036 7576 or 6014 6412099 for a confidential discussion or send your CV in to


Java, C++, Angular, Cloud


no additional qualifications required

educational requirements

Bachelor Degree