production support in Kuala Lumpur

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job details

kuala lumpur, wilayah persekutuan
information technology
job type
RM 4,000 - RM 10,000 per year
reference number
melissa lai, randstad
+603 - 2036 7573
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job description

About the Company:
My client is a banking company with an office at KL sentral Malaysia

About the role:
Manage Level 2 Support and Maintenance to ensure smooth running of day-to-day operational activities.


  • Problem analysis and resolution.
  • Perform system performance and stability monitoring
  • Provide support and coordination of planned activities both day-time and night-time on working days and non-working days
  • Manage the system maintenance activities in SIT/UAT, Production, and DR environment
  • Collection and analysis of system statistics
  • On-call standby support 24x7
  • Other task to be assigned by superior


  • Applicants must possess at least a Degree in Computer Science/Information Technology or equivalent
  • Strong analytic skill and problem solving
  • Good knowledge in IBM Websphere.
  • Working experience in Internet Banking system is essential.
  • Hands-on experience in Unix/Linux systems, and SQL
  • More than 2 years of working experience in a related field is preferred
  • Proactive working attitude, results-oriented and focused/strong desire to succeed
  • Good interpersonal and communication skills at all levels (Strong verbal, written & presentation skills.)

Culture & Benefits
Our Client offers competitive salary with company hospitality. You will also have the pleasure of working in very friendly, close -knit team that experienced no attrition last year. As a large organisation, there are plenty of career opportunities for you to move around. Is a PERMANENT role

How to apply
For confidential discussion in regards to this position please contact Melissa on 03-2036 7573 ( or alternatively if you believe you have the relevant skills and experience please apply now


level 2 support, production, support