regional domain leader - as400 infrastructure in Selangor

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job details

posted
location
selangor
specialism
information technology
job type
permanent
reference number
91M0086918_1522984122
contact
cristina salas, randstad
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job description

About the Company

Randstad is currently partnering with one of the largest institution in the Insurance domain and progressively ramping-up for the following roles to complete their IT Shared Service Centre located in Kuala Lumpur

About the Company

Randstad is currently partnering with one of the largest institution in the Insurance domain and progressively ramping-up for the following roles to complete their IT Shared Service Centre located in Kuala Lumpur

About the role:

  • The role is a techno functional management of the AXA Tech India teams, who are in charge of delivering most of the BAU (Business As Usual) services related to the AS/400 Domain in the Singapore Regional Data Center.

Duties:

  • On the AS/400 domain, this position is ultimately accountable for the infrastructures hosted in/services delivered from the Singapore Regional Data Center.

    On the AS/400 domain, the main responsibilities of this position (and teams reporting to this position) are:

  • Business As Usual (BAU):

    • Defines and follow up the KPIs related to the Domain with Service Management
    • Leads the major incidents resolutions, in coordination with the Service Management team.
      Is responsible for the delivery of the Major Incidents reports.
    • Manages interactions/governance (Domain related projects, domain Service Improvements Plans)
    • Manages interactions with the clients in Regional Office, or local entities in the Asia countries for topics specifically related to the Domain.
    • Proactively proposes improvements.
    • Proactively proposes, tracks and reports quality stabilization & improvement initiatives related to his/her domain.
    • Follows up of the infrastructure and solutions lifecycle, need for refresh, etc.
    • Makes sure that monthly dashboards are available summarizing the activities and KPIs on the BAU side
    • Contributes to Audits impacting his/her domain: remediation actions plan and remediation
    • Leads Software Compliance activities
    • Is accountable for the Configuration inventories (CMDB) on his/her domain whatever the location (RDC or local hubs)
    • Is in charge of Resource Management for the Domain teams, and raises proactive alerts concerning under or over staffing to cope with BAU & projects activities.

Requirements:

    • 10/15 years’ experience in IT infrastructure, notably around management of AS/400 platforms
    • Minimum 5 years’ experience in IT infrastructure Leadership/Management role
    • Ability to lead the work of others
    • Strong communication skills, both verbal and written
    • Strong presentation skills
    • Demonstrated ability to create strong working relationships with others
    • Ability to gather, synthesise and analyse data and draw logical conclusions
    • Well organised and results-driven individual
    • Ability to influence senior stakeholders

Culture & Benefits

Our Client offers exclusive salary package. You will also have access to company performance bonus and fixed allowancesAs a large organisation there is plenty of career opportunities.

How to apply

Click apply to submit your application or contact Cristina Salas on +603 2036 7578 for a confidential discussion



skills

AS400 AND IBM AND infrastructure