relationship manager, corporate banking in Kuala Lumpur

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job details

kuala lumpur, wilayah persekutuan
banking & financial services
job type
RM 120,000 per year
reference number
leong kok yuen, randstad
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job description

About our client

Our client is a locally incorporated foreign financial instituion with more than 60 branches in Malaysia. Our client is looking for a relationship manager to manage the corporate banking clients (large corporate). Together with other relationship managers in the team, you report to the team manager, who report to the head of commercial banking business.

About the role

  • Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new large corporate customers
  • Ensure proactive and appropriate relationship building/customer contact plans and pipeline management for both existing and new customers
  • Generate assets through the use of appropriate risk management tools, priced appropriately for risk and returns and within customers risk appetite
  • Structure credit facilities to ensure optimum balance between customer and the bank's interests while remaining within the bounds of prudent banking
  • Ensure timely and accurate maintenance of deal and customer information on relevant group systems
  • Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment
  • Identify opportunities for referrals to other Group Product and Service partners and Global Businesses, and ensure these are in line with identified needs and the customer's and the bank's risk appetite
  • Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
  • Establish an effective working relationship with Risk Management teams, in order to validate the accuracy of the customer risk profile, and ensure sustainable asset growth
  • Ensure an exceptional quality service for all customers by owning customer engagement, ensuring service excellence at all times, for all aspects of any customer, prospect or professional’s interaction with HSBC
  • Ensure fairness in all aspects of strategy, product design & delivery, customer literature & correspondence, financial promotions, administration and complaint handling
  • Help the customer to draw on the bank's international network by working closely with other CMB countries and product groups
  • Prepare detailed client plans for all customers in the Large Corporate segment on an annual basis (as a minimum), and actively engage with Product partners in this exercises
  • Ensure early identification of problem relationships and take action where there are potential and existing problem accounts to protect the bank's interests

About the requirements

  • Minimum 6 years of experience in commercial/corporate banking environment in a relationship management role
  • Familiar with products mechanic/process - trade/non-trade working capital, cash management, treasury solution
  • Able to prepare a comprehensive credit paper independently
  • Candidate with passed CCP papers are preferred

Interested, please send your resume to