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summary

kuala lumpur, wilayah persekutuan
randstad malaysia
permanent

specialism
accounting & finance
sub specialism
shared services
reference number
91M0222725_9870100143119708470

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job details

Aligned with the global strategy for delivering exceptional online payment services to SME clients, the ideal candidate should possess a strong sense of global business development and heightened sensitivity to online payment and finance risk management operations. This role provides an opportunity to design end-to-end risk management solutions for SME client onboarding and day-to-day transition risk monitoring. Collaborating with global experts, you will demonstrate effective risk mitigation during onboarding reviews and transaction monitoring, striking a balance between customer experience and risk control. Additionally, you will be expected to lead the establishment of local risk operation systems to support healthy business growth.

Responsibilities:

...

Understand business and internal product/processes to ensure excellent risk operation.
Design investigation methods for fraud and AML risk cases and provide related training to the risk and business teams.
Conduct Customer Due Diligence background investigations in accordance with fraud risk policies and compliance standards.
Systematically analyze risk characteristics and customer experience pain points, establishing an internal library of Customer Risk Profiles. Provide knowledge feedback to the risk policies/strategies team for improved operational efficiency and customer experience.
Monitor the efficiency of the operation system and compile intelligence reports/circulars for management review.
Collaborate with business units to address fraud and AML risk cases, ensuring compliance with local requirements.
Support ongoing customer risk management solutions, including periodic account reviews, Enhanced Due Diligence, and more.

Job Requirements

Bachelor's degree or higher in business administration, criminology, or related disciplines.
Minimum of 3 years of relevant experience in banking, payment institutions, or financial sectors.
Familiarity with AML and fraud risk controls, regulatory requirements, and market practices.
Proficient in data analytics, data-driven skills, interpersonal communication, and problem-solving.
Self-motivated with the ability to work under pressure.

Proficiency in spoken and written Chinese and English; fluency in Mandarin is a plus.

Understand business and internal product/processes to ensure excellent risk operation.
Design investigation methods for fraud and AML risk cases and provide related training to the risk and business teams.
Conduct Customer Due Diligence background investigations in accordance with fraud risk policies and compliance standards.
Systematically analyze risk characteristics and customer experience pain points, establishing an internal library of Customer Risk Profiles. Provide knowledge feedback to the risk policies/strategies team for improved operational efficiency and customer experience.
Monitor the efficiency of the operation system and compile intelligence reports/circulars for management review.
Collaborate with business units to address fraud and AML risk cases, ensuring compliance with local requirements.
Support ongoing customer risk management solutions, including periodic account reviews, Enhanced Due Diligence, and more.

Job Requirements

Bachelor's degree or higher in business administration, criminology, or related disciplines.
Minimum of 3 years of relevant experience in banking, payment institutions, or financial sectors.
Familiarity with AML and fraud risk controls, regulatory requirements, and market practices.
Proficient in data analytics, data-driven skills, interpersonal communication, and problem-solving.
Self-motivated with the ability to work under pressure.

Proficiency in spoken and written Chinese and English; fluency in Mandarin is a plus.

experience
3 years
skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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amanda choong

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posted 20 november 2023
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risk operations management.

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

amanda choong

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