about the company
Randstad is partnering with a bank with a strong presence across the global market and have been experiencing year to year growth and will continue to grow in the coming years.
about the job
Our client is currently looking for a Senior Manager of Operations and Governance and is reporting to the HOD. This role expects you to:
- Lead, manage and develop an effective governance, control review and reporting team.
- Plan control review, allocate appropriate resources and ensure appropriate and comprehensive coverage of the review.
- Identify key risks to the business operations, evaluate and test controls in place and identify areas for improvement.
- Liaise with various level of management in the planning and conducting the control reviews.
- Involve in discussions on review observations, emerging risks and actions needed to address the identified risks.
- Provide advice to relevant operations centers on issues relating to governance, risks and controls.
- Facilitate policy implementation across operations centers.
- Manage and coordinate audits or inspections by internal audits, external audits and regulators.
- Review operational risk tools to monitor T&O control risk health positions.
- Implement incident escalation protocol to Country and Group T&O management.
- Engage stakeholders in operations centres to understand, manage and address risk incidents, operational risk indicators and customer issues.
- Review the adequacy and monitor the effectiveness of corrective and preventive actions from all incidents escalated, operational risk exceptions and customer complaints within T&O.
- Prepare periodic analyses and consolidated control reports to Country and Group T&O management.
- Share lessons learnt and best practices from control improvements and preventive measures implemented with operations centres and management
about the manager / team
- You will be reporting to the HOD, who is extremely helpful in providing guidance and believes in achieving fixed results in a timely manner
skills & experience required
- A Bachelor’s Degree in Accounting, Finance, Business Administration or its equivalent.
- Accounting or auditing professional qualifications would be an added advantage
- At least 10 years of experience in internal, external audit or compliance function.
- Knowledge in commercial banking business operations.
- Possess leadership skills, result oriented and requires minimal supervision.
- Ability to build relationship and interact effectively with internal and external parties.
- Good written, verbal and presentation skills.
- Ability to exercise discretion and independent judgment in applying established techniques, procedures or standards.
- Ability to work under the pressure with multiple assignments.
- Strong analytical skills - ability to analyze problems and develop effective solutions.
culture & benefits
This is an excellent opportunity for individuals in Banking industry to bolster and grow their career with a steadily growing company. This company offer a salary of up to RM 20,000.00
how to apply:
This is an excellent opportunity for individuals in the Banking industry to bolster and grow their career with a steadily growing company with an abundance of opportunity. If you are keen on furthering your career with this role, kindly send your updated resume to Bryant.han@randstad.com.my to apply or contact Bryant at
+6016-4140218 for further enquiries.
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