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summary

kuala lumpur, wilayah persekutuan
randstad malaysia
permanent

specialism
banking & financial services
sub specialism
sales & business development
reference number
91M0221662_9341547132403187622

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job details

about the company
Our client is a global Fintech company, provides a range of digital payment and financial services to millions of users globally. They are planning to expand the business globally and currently looking for a FI Strategic Partnership Manager to join them!

...

about the job

Nurturing Strong Relationships: Build and nurture long-term relationships with our financial institution (FI) clients, including e-wallets and commercial banks. Understand their unique business needs, challenges, and goals in the payment, marketing, and user growth solutions space.
Growth Strategy for Multiple Solutions: Work with the Business Development team to identify opportunities for upselling and cross-selling within our existing FI client base. Analyze client portfolios carefully to find areas for growth and develop customized solutions in payments and marketing.
Presenting Innovative Solutions: Create engaging presentations, product demos, and proposals for FI clients, highlighting the exceptional value of our integrated payment and marketing solutions.
Tailored Assessment of Needs: Conduct thorough assessments of each FI client's needs, diving into their specific payment processing requirements, marketing goals, compliance needs, and technological preferences.
Collaborative Contract Negotiations: Lead collaborative contract negotiations with FI clients, ensuring terms that benefit both parties while adhering to industry regulations and best practices.
Providing Exceptional Customer Support: Offer top-notch customer support to FI clients, conducting regular reviews, addressing inquiries, troubleshooting issues, and ensuring their satisfaction.
Staying Informed and Providing Expertise: Stay updated on developments in the payment and marketing industry, including technologies, regulations, and competitor dynamics. Utilize this knowledge to offer strategic advice to FI clients.
Excelling in Revenue Forecasting: Monitor and analyze account performance, payment volumes, marketing campaign success, and revenue trends for each FI client. Provide accurate updates and revenue forecasts to the management team.
Resolution-Focused Problem Solving: Collaborate effectively with internal teams like Product and Tech to proactively resolve any client concerns or technical challenges.
Leveraging CRM for Efficiency: Utilize our CRM system to maintain detailed records of client interactions, sales efforts, and progress. This data-driven approach enables informed decision-making.

about the requirements

Bachelor’s degree in Finance/ Banking/ Business Admin or any other relevant.
Minimum of 5 years of working experience, 2 years in financial services / fintech industry preferable.
Thorough understanding of payment systems, modern marketing tech, and compliance rules for financial institutions.
Proven success in business growth and surpassing sales goals in various solutions.
Excellent communication and relationship-building skills with financial institution clients.
Strong analytical skills to translate data into valuable insights in payments and marketing.
Self-driven and proactive, excelling in building relationships and solving problems.
Team player, working well with internal teams collaboratively.
Ability to communicate effectively with stakeholders from mainland China.

keen to speak to our consultants?
kindly send your updated resume to weiqi.teo@randstad.com.my to apply.

about the job

Nurturing Strong Relationships: Build and nurture long-term relationships with our financial institution (FI) clients, including e-wallets and commercial banks. Understand their unique business needs, challenges, and goals in the payment, marketing, and user growth solutions space.
Growth Strategy for Multiple Solutions: Work with the Business Development team to identify opportunities for upselling and cross-selling within our existing FI client base. Analyze client portfolios carefully to find areas for growth and develop customized solutions in payments and marketing.
Presenting Innovative Solutions: Create engaging presentations, product demos, and proposals for FI clients, highlighting the exceptional value of our integrated payment and marketing solutions.
Tailored Assessment of Needs: Conduct thorough assessments of each FI client's needs, diving into their specific payment processing requirements, marketing goals, compliance needs, and technological preferences.
Collaborative Contract Negotiations: Lead collaborative contract negotiations with FI clients, ensuring terms that benefit both parties while adhering to industry regulations and best practices.
Providing Exceptional Customer Support: Offer top-notch customer support to FI clients, conducting regular reviews, addressing inquiries, troubleshooting issues, and ensuring their satisfaction.
Staying Informed and Providing Expertise: Stay updated on developments in the payment and marketing industry, including technologies, regulations, and competitor dynamics. Utilize this knowledge to offer strategic advice to FI clients.
Excelling in Revenue Forecasting: Monitor and analyze account performance, payment volumes, marketing campaign success, and revenue trends for each FI client. Provide accurate updates and revenue forecasts to the management team.
Resolution-Focused Problem Solving: Collaborate effectively with internal teams like Product and Tech to proactively resolve any client concerns or technical challenges.
Leveraging CRM for Efficiency: Utilize our CRM system to maintain detailed records of client interactions, sales efforts, and progress. This data-driven approach enables informed decision-making.

about the requirements

Bachelor’s degree in Finance/ Banking/ Business Admin or any other relevant.
Minimum of 5 years of working experience, 2 years in financial services / fintech industry preferable.
Thorough understanding of payment systems, modern marketing tech, and compliance rules for financial institutions.
Proven success in business growth and surpassing sales goals in various solutions.
Excellent communication and relationship-building skills with financial institution clients.
Strong analytical skills to translate data into valuable insights in payments and marketing.
Self-driven and proactive, excelling in building relationships and solving problems.
Team player, working well with internal teams collaboratively.
Ability to communicate effectively with stakeholders from mainland China.

keen to speak to our consultants?
kindly send your updated resume to weiqi.teo@randstad.com.my to apply.

experience
5 years
skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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weiqi teo

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strategic partnership manager.

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

get in touch

weiqi teo

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