technical lead in Kuala Lumpur

desiree faye mu fuiling, randstad
job type
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job details

kuala lumpur, wilayah persekutuan
information technology
job type
working hours
5 years
reference number
desiree faye mu fuiling, randstad
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job description

Technical Lead

  • PJ Location
  • Initial 12+ Month Duration (likely to convert to permanent)
  • MNC system integrator and managed services

about the company

Your future employer is a world renowned multinational corporation and a market leader on It consulting, technical and support services and managed services. With a workforce of over 25,000 across over 5 continents and revenues over $6 billion per annum. They are heavily invested in innovative solution in helping their clients from consulting, technical and support services.

about the job

You are responsible for the “request for service” to provide consulting, design and solution for LAN and WAN.

Key Responsibilities

  • Responsible to respond and assist for the engineering requests from client
  • Ensure all the client network infrastructural policy is strictly adhered to
  • Responsible for the IR/ RCA on technical issues
  • Responsible for the SPOC for P1/ P2 incidents and troubleshoot with the Regional Support team for resolution
  • Coordinate with the Resolve Group for Incident, Change Request, Service Request, Problem and Capacity ticket and ensure closure within SLa

about the manager / team

This role is for you if you are results-driven, a team player and enjoys working independently from time-to-time, analytical and enjoys fast-pace and challenging environment.

skills & experience required

  • At least 5 year experience in Networking
  • Understands Cisco network lifecycle
  • Consultative, great communication skills
  • Analytical/ problem solving skills
  • Must be certified with Cisco Certified Network Professional (CCNP)

If you are on the look out to work in a progressive and forward thinking environment, kindly send your latest CV to us by applying or give us call for a confidential discussion.

Desiree Mu | Randstad | 03 2036 7582


no additional skills required


Must be CCNP certified
Good network security knowledge

educational requirements

Bachelor Degree