• Almost nine in 10 (89%) think that digitalisation requires a different skill set than what they currently possess
  • 63% feel pressured to develop their skills to keep up with digital developments
  • 76% are proactively learning about AI (artificial intelligence) themselves to ensure their employability

Digitalisation is often seen as a threat to the labour market, as many employees are concerned that automation may result in redundancy. However, Randstad Malaysia’s latest report showed that close to nine in 10 Malaysia-based workforce (89%) are positive that digital technology presents them with new opportunities.


workforce proactive in upskilling to prepare for digitalisation


Randstad - one of the largest recruitment and human resources services companies - today released the latest Workmonitor quarterly report that highlights some of the latest workforce and mobility trends. At least 400 employees and job seekers were surveyed in Malaysia.

Employees and job seekers in Malaysia are aware that they need to upskill to take advantage of these opportunities that come with technological advancements and new innovations. Close to nine in 10 respondents (89%) said that they will need to acquire new skills if they want to work in a digital-led environment. 93% are willing to personally acquire these skills to guarantee their employability.

companies in malaysia are investing in new technologies

According to the Randstad Workmonitor survey, 69% of the respondents said that their employer is investing in new technologies within the field of AI such as machine learning, robotics and automation.

More than eight in 10 respondents (81%) agreed that these emerging technologies will have a positive impact on their job in the next five to 10 years. While 82% think that their employers should provide them with adequate training to acquire new digital skills and increase productivity, only 63% said that their employers are doing so. In fact, 76% are taking matters into their own hands, stating that they are investing in themselves to learn about AI.

malaysia is confident of the future workforce

In Malaysia, 80% of survey respondents said that students are being taught and exposed to the right digital skills that will help prepare them for the future workforce.


randstad malaysia: work mobility index Q4 2018


Overall, the workforce Mobility Index is moderate in Malaysia in quarter four of 2018. Compared to the previous quarter, job satisfaction had decreased to 71%. The percentage of respondents who are actively looking for a job had increased from 15.8% to 17.3% in quarter four.

Approximately 50% of the respondents said that they had changed job in the past six months, a decrease from 48% in the previous quarter.


about the randstad workmonitor


The Randstad Workmonitor was launched in the Netherlands in 2003, then in Germany, and now covers 34 markets around the world. The study encompasses Europe, Asia Pacific and the Americas. The Randstad Workmonitor is published four times a year, making both local and global trends in mobility visible over time. The Workmonitor’s Mobility Index, which tracks employee confidence and captures the likelihood of an employee changing jobs within the next 6 months, provides a comprehensive understanding of sentiments and trends in the job market. Besides mobility, the survey addresses employee satisfaction and personal motivation as well as a rotating set of themed questions. The study is conducted online among employees aged 18-65, working a minimum of 24 hours a week in a paid job (not self-employed). The minimum sample size is 400 interviews per market. The Survey Sampling International (SSI) panel is used for sampling purposes. The fourth survey of 2018 was conducted from 23 October to 8 November 2018.

about randstad

The Randstad Group is a global leader in the HR services industry and specialises in solutions in the field of flexible work and human resources. We support people and organisations in realising their true potential.

Our services range from regular temporary staffing and permanent placements to in-house services, professionals, and HR solutions (including recruitment process outsourcing, managed services programmes and outplacement). Randstad has top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Italy, Mexico, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the United States, and major positions in Australia and Japan.

At year-end 2017, Randstad had 38,331 corporate employees and 4,858 branches and in-house locations in 39 markets around the world. In 2017, Randstad generated revenue of €23.3 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded.

For more information, visit www.randstad.com.my or hear what our leaders have to say about our #HumanForward brand promise.

media contact

Rena Tan, Regional Marketing and Communications Director

E: rena.tan@randstad.com.sg 

Alistar Lien, Senior PR & Communications Specialist

E: alistar.lien@randstad.com.sg