Randstad Malaysia dazzled a panel of judges at the annual Asia Recruitment Awards and received the Bronze Award for Best Recruitment Innovation by a Recruitment Solution Provider.
Randstad Malaysia is proud and delighted to win the Bronze Award for Best Recruitment Innovation by a Recruitment Solution Provider at the Asia Recruitment Awards 2018. The award ceremony, hosted by Human Resources Online, took place on April 19, at Westin Kuala Lumpur, Malaysia.
best recruitment innovation.
Ryan Carroll, Country Director at Randstad Malaysia said, “It gives me great pride that Malaysia won the Bronze award at this year’s Asia Recruitment Awards for Best Recruitment Innovation. Our new brand promise, Human Forward, is all about leveraging digital innovation to empower our people and redefine the way we interact with our clients and candidates. Over the last 12 months we have invested greatly in a number of HR technology to not only automate routine processes and make us more efficient, but more importantly to deliver an enhanced customer experience for our clients and candidate. This would not have been possible without the trust from all our key stakeholders as well as the great support and effort from my coworkers at Randstad Malaysia.”
Randstad Malaysia impressed the panel of judges with its forward-looking and innovative take on integrating HR technology within its website. The Live Chat function provides online visitors an immersive experience as they are able to have real time conversations with Randstad customer experience specialists to guide them through their job search and job application process. Clients looking to hire also have direct access to the same chat agents and have their queries attended to immediately. The Perfect Match solution is a pop-up on the Randstad Malaysia’s website which collects key data from passive candidates so that they can be automatically matched to their ‘perfect job’ as soon as an opportunity that fits their criteria arises. These solutions free up the consultants’ time that would otherwise be spent on reviewing thousands of resumes or making cold calls, so that they can focus on the activities that truly matter - providing a more personal touch and quality service to Randstad’s clients and candidates.
The award comes after a global brand refresh, as the company aims to leverage technology capabilities to deliver a more innovative and customer-centric market offering, with human interaction at its core. Through the Randstad Innovation Fund - a strategic corporate venture fund to fuel innovation - the company will continue to explore, expand and push boundaries in human resource technology with a focus on online platforms, big data analytics, machine learning, as well as sourcing, screening and selection tools.
Randstad is a global leader in the HR services industry and specialised in solutions in the field of flexible work and human resources services. We have a strong presence across Asia-Pacific and offices in Singapore, Malaysia, Hong Kong SAR, China, Japan, Australia and New Zealand. We support people and organisations in realising their true potential, helping find the best permanent and contracting talent in accounting & finance, banking & financial services, construction, property & engineering, corporate & secretarial support, human resources, information technology, legal, life science, sales, marketing & communications, retail and supply chain & procurement. Human connection is at the heart of our business. Our personal approach, supported by state-of-the-art technology, is what sets us apart in the world of work.
Randstad Holding nv is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see https://www.randstad.com.
Rena Tan, Regional Marketing and Communications Director
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Alistar Lien, Regional Communications Specialist
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