about the company.
This next-generation digital infrastructure organisation is a rapidly expanding player in the Asian technology sector, specialising in scalable and sustainable connectivity platforms. They promote an inclusive and agile culture where team members have opportunities for cross-border career advancement across the region.
about the job.
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Operations & Uptime Management: Direct day-to-day data center operations (power, cooling, security, network) to consistently meet a 99.999% uptime SLA.
Team Leadership: Lead, mentor, and upskill a team of shift engineers and technicians, managing scheduling, performance evaluations, and training.
Process & Compliance: Author and enforce SOPs, maintenance frameworks, and disaster recovery plans in alignment with local regulations and global standards (TIA-942, ISO 27001).
Facilities & Maintenance: Oversee preventive and corrective maintenance for critical M&E systems, ensuring strict vendor and contractor SLA compliance.
Monitoring & Incident Response: Utilize DCIM and BMS tools to track capacity, environmental metrics, and system health while leading incident response and post-mortems.
Efficiency & Sustainability: Spearhead continuous improvement projects to optimize PUE, reduce operational costs, and meet sustainability goals.
Financial & Stakeholder Management: Manage OPEX/CAPEX budgets and collaborate cross-functionally with senior leadership, engineering, and commercial teams on capacity planning and expansions.
skills and experience required.
Education: Bachelor’s degree in Electrical/Mechanical Engineering, Computer Science, or a relevant technical field.
Experience & Leadership: Over 8 years in critical facilities and data center operations, including 3+ years of direct managerial and team leadership experience in 24/7 mission-critical environments.
Technical Expertise: Deep knowledge of M&E infrastructure (UPS, PDU, CRAC/CRAH, chillers, generators, fire suppression) alongside hands-on experience with DCIM, BMS, and CMMS platforms.
Standards & Compliance: Well-versed in global industry frameworks, including TIA-942, ISO 27001, and Uptime Institute Tier classifications.
Crisis Management: Proven ability to troubleshoot complex issues and decisively manage high-pressure incidents.
Communication & Languages: Fluent in English (written and verbal); professional proficiency in Bahasa Malaysia or Mandarin is a plus.
Preferred Assets: CDCP/CDCE certifications and prior experience managing hyperscale or carrier-neutral colocation facilities.
The above is just a guideline about the position. Candidates with the necessary qualifications are welcome to apply.
Please apply through this advertisement for a smooth application to register your interest.
*Due to the high volume of applicants, only shortlisted candidates will be contacted.