Our client is a global technology leader in precision robotics, integrated factory automation, and contamination control systems. Their advanced engineering and manufacturing solutions serve high-tech industries worldwide, enabling the production of critical components used in modern electronics, AI microchips, and life science applications.
To support their continuous global expansion and digital transformation agenda, they are seeking a high-caliber Manufacturing & Quality Business Process Owner (BPO) to join their Business Process Excellence (BPE) team at their key manufacturing hub in Johor.
the job.
Reporting directly to the Global Director of Business Process Excellence, the Manufacturing & Quality BPO will act as the global architect and governance lead for end-to-end manufacturing and quality business processes.
In this strategic, high-visibility role, you will define, standardize, and transform core operational workflows across Plan-to-Make, Make-to-Deliver, and Quality Management value streams. You will bridge the gap between plant floor operations, global functional leadership, and IT to build scalable, digitized, and compliant business architectures across global sites.
- Global Process Governance & Strategy: Own and standardize end-to-end global Manufacturing and Quality processes, including Production Execution, Work-in-Process (WIP) tracking, Bill of Materials (BOM) governance, and Work Definitions.
- Quality Management Architecture: Lead process standards for incoming supplier quality, in-process controls, final inspections, non-conformance management, CAPA (Corrective and Preventive Action), deviations, and regulatory/audit readiness.
- Digital Transformation & System Enablement: Lead functional blueprinting, master data strategy, baseline configuration, and validation for enterprise systems (ERP / MES) to replace manual, Excel-based workflows with scalable digital solutions.
- M&A & Scale Integration: Design global process templates that facilitate smooth integrations for organic business growth and future mergers/acquisitions.
- Cross-Functional Leadership: Collaborate globally across Operations, Quality, Engineering, Supply Chain, IT, and Finance to ensure seamless handoffs and align site-specific needs with global standards.
the experience.
- Education: Bachelor’s degree in Engineering (Mechatronic, Mechanical, Industrial, Electrical), Operations Management, Quality, or a related technical discipline.
- Experience: 7 to 10+ years of progressive experience within Manufacturing Operations, Production Control, Quality Management, or Process Excellence.
- System & Blueprinting Expertise: Proven track record in global business process optimization, standard enterprise system blueprinting (SAP, ERP, MES), and shop-floor digitalization.
- Regulated/Precision Environment: Direct experience in highly controlled, high-precision, or regulated manufacturing environments (e.g., Semiconductor Equipment, Aerospace, Medical Devices, Industrial Automation, Precision Machinery).
- Leadership & Change Management: Strong ability to challenge the status quo, drive transformation, and influence senior cross-functional stakeholders in a matrixed global environment without direct line authority.
- Mobility: Willingness to work on-site in Pasir Gudang, Johor, with occasional domestic and international travel as required.
