about the company
A lifestyle retail hub to serve the surrounding community with F&B offerings, events and more.
about the job
... - Drive operational excellence, facility upkeep and retail support for the retail hub.
- Support the team in maximising revenue, achieving high occupancy and ensuring the successful execution and commercial sustainability of business plans.
- Ensure seamless daily building operations, technical maintenance, vendor performance and regulatory compliance to create an optimal environment for sustained commercial success.
- Drive 100% statutory and licensing compliance while optimizing budget utilization for operational expenses and utilities.
- Optimize the operational and maintenance budget against actual utilization.
Revenue Maximisation & Occupancy Strategy
- Assist management in executing retail operations, leasing administration, and site activations to maximise revenue and sustain high occupancy rates.
- Support the execution of the asset's business plan, monitoring operational dependencies to ensure long-term commercial sustainability.
- Facilitate seamless onboarding and daily operational support for retail tenants to drive retention and satisfaction.
Facilities & Engineering Maintenance
- Manage and monitor the upkeep of the retail hub, including all outsourced works and technical services provided by appointed vendors (e.g., M&E, facility maintenance, cleaning and landscaping).
- Oversee and coordinate daily operations, including building enhancement projects and technical upgrade activities.
- Act as the primary liaison with the central facilities management department for major works and strategic operational support.
Budget & Financial Administration
- Plan and track the annual operational and maintenance budget versus actual utilization.
- Ensure the timely payment and renewal of all utilities, statutory taxes, licenses, and certificates to maintain full regulatory compliance.
Retail Operations & Event Execution
- Support daily retail operations, footfall-driving programs, campaigns, and marketing events.
- Assist management in ensuring all operational tasks are executed in compliance with company standards and delivered on schedule.
Asset & Inventory Management
- Maintain accurate records of fixed assets, operating equipment, supplies and inventories related to facilities.
skills and experience required
- Bachelor's Degree in Engineering (Mechanical/Electrical/Civil), Building Services, Facility Management, Property Management or a related field.
- Minimum 3 years of hands-on experience in facility management, building operations, retail operations or property management.
- Demonstrated experience in supporting commercial operations, leasing processes and budget monitoring.
Proficiency in Microsoft Office Suite, Microsoft Project and industry-relevant facility management software. - Excellent communication and stakeholder management skills.
culture and benefits
The company cultivates a dynamic and entrepreneurial culture where team members are empowered with a high degree of autonomy to drive their own projects. This environment provides an exceptional opportunity to build a robust career portfolio through hands-on experience and a focus on personal growth and development.
how to apply
The details above serve as a guideline for the position. Please apply directly through this advertisement, or visit www.randstad.com.my for more information. Due to the high volume of applications, only shortlisted candidates will be contacted.