about the company.
A well-established global food production organisation with a reputation for strong market stability and consistent commercial advancement. The facility champions continuous professional expansion within a collaborative and progressive workplace culture.
about the job.
In this key leadership role, you will manage customer service workflows, telemarketing assignments, and transactional tracking to ensure comprehensive operational efficiency.
Direct day-to-day operations for the transactional processing and invoicing personnel.
Monitor billing workflows to ensure strict timeline adherence and data correctness.
Deliver leadership, structured training, and performance encouragement to team members.
Coordinate with internal leaders to evaluate performance metrics and resolve systemic processing issues.
Oversee the monthly creation and verification of client transaction files.
skills and experience required.
Proven supervisory background leading and developing performance in customer relations or transactional processing environments.
Deep operational knowledge of modern billing platforms and tax compliance mechanisms.
Competency in handling commercial outbound communication and outreach strategies.
Capability to interpret data metrics and compile analytical summaries for administrative review.
High structural organization with strong accuracy in handling large-scale billing processes.
... Please click on the 'apply' button to apply online. For more information, please reach out to Jess Choong.
