Manage and support IT end users issues within Malaysia office
Maintain existing infrastructure software and hardware assets
Collaborate with IT teams from different regions on any implementations according to business needs
Manage a team of IT support personnel
skills and experience required
At least 8- 10 years of experience in IT end user support environment and IT infrastructure and workplace technology
Leadership experience of at least 2-3 years of managing a service desk or IT support team
Ability to manage vendors and stakeholders effectively
Ability to display confidence in executing technical hands-on work
Strong communication skills in English
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job details
Job title : IT End User Support Lead
Location : Kuala Lumpur, Malaysia
Salary : RM9,000 - RM12,000
Employment : Permanent
Details :
Medical insurance and hospitalization coverage
Regional working experience
about the job
Manage and support IT end users issues within Malaysia office
Maintain existing infrastructure software and hardware assets
Collaborate with IT teams from different regions on any implementations according to business needs
Manage a team of IT support personnel
skills and experience required
At least 8- 10 years of experience in IT end user support environment and IT infrastructure and workplace technology
Leadership experience of at least 2-3 years of managing a service desk or IT support team
Ability to manage vendors and stakeholders effectively
Ability to display confidence in executing technical hands-on work
Strong communication skills in English
skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree
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About the CompanyOur client is a premier Singapore-headquartered professional business services group with a strong regional footprint. Their specialized Malaysian hub delivers premier IT outsourcing and managed services exclusively to a Singapore-based clientele. They are deeply committed to talent development, integrating every employee into a structured "GROW" professional framework designed to fast-track technical expertise and leadership potential.Key
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