job details
- Job title : IT Services Technical Manager
- Location : Petaling Jaya, Malaysia
- Salary : RM14,000 - RM19,000
- Employment : Permanent
- Details :
- Medical insurance and hospitalization coverage
- Training & Technical Development Support
about the job
- Work closely with engineering, technical, and project teams to ensure successful implementation and service delivery.
- Manage customer relationships, contract renewals, escalations, and after-sales technical support coordination.
- Develop and execute strategic plans for technical services, maintenance support, and managed service offerings.
skills and experience required
- At least 10 - 15 years of experience in infrastructure solutions, or managed services in an IT solution provider environment
- Strong understanding of IT infrastructure, networking, servers, cybersecurity, cloud solutions, hardware, and software support services.
- Experience handling government, enterprise, or GLC accounts is an added advantage.