about the company.
The organisation is a highly regarded global enterprise within the maritime and logistics sector, celebrated for its market stability, longstanding heritage, and consistent commercial growth. The company prioritises structured operational pathways and maintains a progressive culture that emphasizes continuous internal development and sustainable business practices.
about the job.
In this vital operational role, you will evaluate and refine global forwarding processes to maximize workflow efficiency across international logistics networks.
- Document and govern global operating procedures and standards across international shipping workflows.
- Coordinate with regional operational teams to align local practices with unified global frameworks.
- Design client-specific operational guidelines to fulfill contractual commitments and service agreements.
- Perform process audits and analyze performance metrics to identify operational bottlenecks and efficiency gaps.
- Partner with technical design teams to drive process optimization and automation initiatives within logistics software systems.
skills and experience required.
- Professional background in freight forwarding, logistics, or supply chain process management.
- Practical experience in process mapping, workflow documentation, and operational auditing methodologies.
- Familiarity with enterprise forwarding platforms and process documentation software tools.
- Strong analytical, problem-solving, and stakeholder management capabilities to facilitate change across regional teams.
- Degree or diploma qualification in maritime studies, logistics, supply chain management, or an equivalent discipline.
Please click on the 'apply' button to apply online. For more information, please reach out to Jess Choong for more info.
