- about the companyOur client is a leading General Insurance provider in Malaysia, operating as a strategic joint venture between a top-tier Malaysian conglomerate and a Fortune Global 500 Japanese insurance giant. With a nationwide presence and a network of over 2,700 agents, the company combines deep local insights with world-class international underwriting expertise about the jobJob Description:Provide timely and professional responses to inbound customeabout the companyOur client is a leading General Insurance provider in Malaysia, operating as a strategic joint venture between a top-tier Malaysian conglomerate and a Fortune Global 500 Japanese insurance giant. With a nationwide presence and a network of over 2,700 agents, the company combines deep local insights with world-class international underwriting expertise about the jobJob Description:Provide timely and professional responses to inbound custome
- About the JobWe are looking for a dedicated and empathetic Customer Service Officer to join our team. In this role, you will be the primary point of contact for our customers, ensuring they receive timely, accurate, and friendly support. Your goal is to transform every interaction into a positive experience, fostering long-term loyalty and satisfaction.Manage high-volume incoming inquiries via phone, email, live chat, and social media.Identify customer neeAbout the JobWe are looking for a dedicated and empathetic Customer Service Officer to join our team. In this role, you will be the primary point of contact for our customers, ensuring they receive timely, accurate, and friendly support. Your goal is to transform every interaction into a positive experience, fostering long-term loyalty and satisfaction.Manage high-volume incoming inquiries via phone, email, live chat, and social media.Identify customer nee
