- about the companyOur client is a leading General Insurance provider in Malaysia, operating as a strategic joint venture between a top-tier Malaysian conglomerate and a Fortune Global 500 Japanese insurance giant. With a nationwide presence and a network of over 2,700 agents, the company combines deep local insights with world-class international underwriting expertiseabout the jobJob Description:Provide timely and professional responses to inbound customerabout the companyOur client is a leading General Insurance provider in Malaysia, operating as a strategic joint venture between a top-tier Malaysian conglomerate and a Fortune Global 500 Japanese insurance giant. With a nationwide presence and a network of over 2,700 agents, the company combines deep local insights with world-class international underwriting expertiseabout the jobJob Description:Provide timely and professional responses to inbound customer
- Randstad is proud to announce our collaboration with industry in the FSSC transformation program. We are currently looking for SSC Director to lead, scale, and govern multi-functional SSC operations in Malaysia across Finance, IT, and Call Centre functions. Serving global business units across the Global market, this role drives operational excellence, continuous process optimization, and strict regulatory compliance while maintaining high-touch service deRandstad is proud to announce our collaboration with industry in the FSSC transformation program. We are currently looking for SSC Director to lead, scale, and govern multi-functional SSC operations in Malaysia across Finance, IT, and Call Centre functions. Serving global business units across the Global market, this role drives operational excellence, continuous process optimization, and strict regulatory compliance while maintaining high-touch service de
- about the companyShared service about the jobReporting to the Customer Service Team Lead or Deputy, the Temporary Customer Service Support staff will assist the team with handling customer enquiries, email quality audits, incoming calls, customer survey follow-up, administrative inputs and updates, and data reporting support. The role requires accuracy, professionalism, and a customer-focused approach to support service quality and operational efficiency.about the companyShared service about the jobReporting to the Customer Service Team Lead or Deputy, the Temporary Customer Service Support staff will assist the team with handling customer enquiries, email quality audits, incoming calls, customer survey follow-up, administrative inputs and updates, and data reporting support. The role requires accuracy, professionalism, and a customer-focused approach to support service quality and operational efficiency.
