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    1 job found for Call Centre

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      • malacca, melaka
      • permanent
      • RM8,000 - RM10,000, per month, Great remuneration package
      • full-time
      about the company :: Our client is one of the top Asian businesses in Malaysia specialising in the FMCG industry. Currently looking for a Customer Service Manager as part of their recruitment plan in Melaka. mode of work :: This role will be based Fully On-Site. Locals or anyone who is able to relocate to Melaka is welcomed to apply. about the role :: You will be tasked with handling and overseeing a team of Customer Service officers. You have to coordinate with Customer Service teams to liaise and communicate with the distributors of the business on various day to day activities.You have to write reports in regards to daily, weekly and monthly activities as well as reporting on key issues that require attention. You are required to communicate well and coordinate with cross functional teams to ensure the resolution of any issues in regards to the business. about the team :: You will be reporting to the local Director of the business. You will be managing a team of 20 members in the Customer Service team. skills and experience :: You are great at communication towards both Client facing and Team member facing. You possess 5 or more years of experience in Customer Service related positions.You are someone who is able to communicate well to all levels of stakeholders. You are tech savvy and are someone who is meticulous and organised at work.You are good at people management and you are result oriented. how to apply :: To apply online, please click on the appropriate link. Alternatively, please send your resume to victor.lau@randstad.com.my (with subject title: Customer Service - FMCG) or call Victor at 012-294 5958 if you are interested in the job.
      about the company :: Our client is one of the top Asian businesses in Malaysia specialising in the FMCG industry. Currently looking for a Customer Service Manager as part of their recruitment plan in Melaka. mode of work :: This role will be based Fully On-Site. Locals or anyone who is able to relocate to Melaka is welcomed to apply. about the role :: You will be tasked with handling and overseeing a team of Customer Service officers. You have to coordinate with Customer Service teams to liaise and communicate with the distributors of the business on various day to day activities.You have to write reports in regards to daily, weekly and monthly activities as well as reporting on key issues that require attention. You are required to communicate well and coordinate with cross functional teams to ensure the resolution of any issues in regards to the business. about the team :: You will be reporting to the local Director of the business. You will be managing a team of 20 members in the Customer Service team. skills and experience :: You are great at communication towards both Client facing and Team member facing. You possess 5 or more years of experience in Customer Service related positions.You are someone who is able to communicate well to all levels of stakeholders. You are tech savvy and are someone who is meticulous and organised at work.You are good at people management and you are result oriented. how to apply :: To apply online, please click on the appropriate link. Alternatively, please send your resume to victor.lau@randstad.com.my (with subject title: Customer Service - FMCG) or call Victor at 012-294 5958 if you are interested in the job.

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