quality manager [fmcg].

We are looking for a Quality Manager for an established global MNC FMCG manufacturer based in Negeri Sembilan. Renowned for their commitment to product excellence and consumer safety, our client is seeking a dynamic and strategic quality leader to spearhead plant-wide quality assurance, ensure robust regulatory compliance, and drive continuous improvement across their high-volume manufacturing operations.

the job

• Direct plant-wide Quality Assurance (QA) and Quality Control (QC) operations to guarantee product integrity and strict adherence to corporate standards.
• Uphold stringent compliance with GMP, HACCP, ISO, FSSC 22000, food safety frameworks, and all relevant statutory regulations.
• Design, execute, and refine quality management systems, spearheading continuous improvement programs and robust CAPA execution.
• Track manufacturing metrics and evaluate quality trends to ensure end-to-end alignment with product specifications and operational targets.
• Spearhead internal, customer, and third-party regulatory audits, ensuring total audit readiness and sustainable system governance.
• Drive thorough investigations into customer complaints and process deviations, partnering cross-functionally to eliminate root causes.
• Coach, mentor, and upskill the quality team to cultivate high technical capability, accountability, and operational excellence.