summary

kuala lumpur, wilayah persekutuan
RM7,000 - RM10,000 per month
permanent

specialism
sales & marketing
sub specialism
product & marketing
reference number
91M0274060_9003917144209429983

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job details

Ecommerce Growth Specialist - Dotcom ...

Location: Petaling Jaya, Malaysia

Employment Type: Full-time

About the Company

Our client is an established e-commerce brand in the lifestyle retail space, dedicated to delivering exceptional digital shopping experiences. Backed by a strong focus on digital storefront strategy and conversion optimization, the company continues to expand its online footprint.

About the Role

We are looking for a data-driven Ecommerce Growth Specialist - Dotcom to own storefront operations and drive Conversion Rate Optimization (CRO) strategies. In this role, you will manage daily e-commerce updates on Shopify, execute A/B testing programs, analyze behavioral analytics, and liaise with agency partners to maximize conversion rates and customer engagement.

Key Responsibilities

Maintain and monitor the daily operations of the Shopify storefront, ensuring a polished, fast, and high-performing user experience across all devices.
Monitor Shopify channel dashboards and sales reports, executing daily hygiene checks across homepage, collection, and product pages.
Create, publish, and update homepage content, product listings, banners, and promotional copy in collaboration with creative and product teams.
Identify, troubleshoot, and resolve site bugs, UX bottlenecks, and storefront performance issues.
Monitor CRO analytics including heatmaps, scroll maps, session recordings, and customer feedback to identify growth opportunities.
Ideate, plan, and execute CRO experiments across web UX, messaging, site layout, and CTAs.
Build, QA, and analyze CRO tests using experimentation platforms (e.g., Convert, Intelligems, Shoplift).
Manage and liaise with external CRO agency partners to align on testing roadmaps and strategic optimization goals.

Requirements

3 to 4 years of hands-on experience managing Shopify or comparable e-commerce platforms.
Practical experience utilizing CRO tools such as Convert, Intelligems, Shoplift, or Google Optimize.
Strong analytical skills with proficiency in GA4, Shopify analytics, and data visualization platforms.
Deep understanding of e-commerce customer journeys, UX best practices, and digital conversion strategies.
Working knowledge of SEO, AEO (Answer Engine Optimization), and GEO (Generative Engine Optimization) principles.
Experience leveraging AI tools (e.g., ChatGPT, Gemini) for content generation and data analysis.
Meticulous attention to detail with proactive problem-solving abilities.
Bonus: Knowledge of HTML/CSS, Shopify Liquid, or tools such as Figma, Notion, and ClickUp.

Ecommerce Growth Specialist - Dotcom ...

Location: Petaling Jaya, Malaysia

Employment Type: Full-time

About the Company

About the Role

Key Responsibilities

Maintain and monitor the daily operations of the Shopify storefront, ensuring a polished, fast, and high-performing user experience across all devices.
Monitor Shopify channel dashboards and sales reports, executing daily hygiene checks across homepage, collection, and product pages.
Create, publish, and update homepage content, product listings, banners, and promotional copy in collaboration with creative and product teams.
Identify, troubleshoot, and resolve site bugs, UX bottlenecks, and storefront performance issues.
Monitor CRO analytics including heatmaps, scroll maps, session recordings, and customer feedback to identify growth opportunities.
Ideate, plan, and execute CRO experiments across web UX, messaging, site layout, and CTAs.
Build, QA, and analyze CRO tests using experimentation platforms (e.g., Convert, Intelligems, Shoplift).
Manage and liaise with external CRO agency partners to align on testing roadmaps and strategic optimization goals.

Requirements

3 to 4 years of hands-on experience managing Shopify or comparable e-commerce platforms.
Practical experience utilizing CRO tools such as Convert, Intelligems, Shoplift, or Google Optimize.
Strong analytical skills with proficiency in GA4, Shopify analytics, and data visualization platforms.
Deep understanding of e-commerce customer journeys, UX best practices, and digital conversion strategies.
Working knowledge of SEO, AEO (Answer Engine Optimization), and GEO (Generative Engine Optimization) principles.
Experience leveraging AI tools (e.g., ChatGPT, Gemini) for content generation and data analysis.
Meticulous attention to detail with proactive problem-solving abilities.
Bonus: Knowledge of HTML/CSS, Shopify Liquid, or tools such as Figma, Notion, and ClickUp.

skills
no additional skills required
qualifications
no additional qualifications required
education
Bachelor Degree

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brendan ng

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ecommerce growth manager - dotcom.

job details

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qualifications

education

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the application process.

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getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

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get in touch

brendan ng

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