- about the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause anabout the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause an
- Key Responsibilities:Outbound Sales: Conduct outbound telemarketing calls to promote a comprehensive suite of banking products and services (deposits, financing, wealth management, etc.).Consultative Selling: Understand customer needs, conduct financial profiling, and recommend tailored banking solutions.Target Achievement: Consistently meet and exceed KPIs and monthly sales performance metrics.Relationship & Pipeline Management: Nurture client relationshiKey Responsibilities:Outbound Sales: Conduct outbound telemarketing calls to promote a comprehensive suite of banking products and services (deposits, financing, wealth management, etc.).Consultative Selling: Understand customer needs, conduct financial profiling, and recommend tailored banking solutions.Target Achievement: Consistently meet and exceed KPIs and monthly sales performance metrics.Relationship & Pipeline Management: Nurture client relationshi
- Job PurposeThe Mortgage Relationship Manager is primarily responsible for driving the growth of the bank’s secured asset portfolio by originating residential and commercial mortgages. The role focuses on active new-client acquisition, establishing robust external referral pipelines, and cross-selling the bank's broader suite of financial products to deepen client relationships and maximize wallet share.Key ResponsibilitiesSales & Asset Growth:Hunt for newJob PurposeThe Mortgage Relationship Manager is primarily responsible for driving the growth of the bank’s secured asset portfolio by originating residential and commercial mortgages. The role focuses on active new-client acquisition, establishing robust external referral pipelines, and cross-selling the bank's broader suite of financial products to deepen client relationships and maximize wallet share.Key ResponsibilitiesSales & Asset Growth:Hunt for new
