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    3 jobs found for Customer Service

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      • kuala lumpur, wilayah persekutuan
      • permanent
      • RM300,000 - RM350,000 per year
      • full-time
      about the companyan innovative IT Solutions MNC, providing state of the art techonology solutions to their market leading clients, who are looking to digitalise their processes whilst curbing energy waste. It's truly a meanigful organisation to be with and the way of the future. This newly created Sales Director role will take responsibility over sales region in Malaysia, act as a liaison with customers and prospects as required to find new opportunities and bring those opportunities to successful closure. about the jobProvide accurate reporting to management and other key sales and marketing stakeholders within the business; utilise systems and tools to ensure that all this data is captured and maintained accuratelyProvide timely and accurate reports according to the nominated reporting schedule, presenting data in the required format fit-for-purposeDevelop channel partners and manage their sales performanceManage TCV (Total Contract Value) renewals including quote generation and upselling of TCV renewals through value positioning to customersDefine a sales strategy per country in your territory together with the Managing DirectorForecast sales and future requirements for sales opportunities in your territoryAct as a first point of contact for customers, presenting with great customer service and professionalismGain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them together with presales teamPrepare and deliver presentationsLiaison with proposal team for quotations submissionTravel in the ASEAN region for prospect meetingsMaintain a consistent approach to engaging with customers with upmost professionalism and customer service, representing the organisations technologies in all engagementsPass on customer feedback and recommendations for customer satisfaction with management and other key business stakeholdersAchieve sales targets through procurement of new and existing customersTimely and accurate reporting according to the reporting scheduleyour profile Diploma/Tertiary level qualification in Engineering/Business or other relevant disciplineMinimum of 10+ years’ experience in a Customer Experience (O&M) or Consulting Sales type role in the ASEAN region requiredExperience as a Sales Director, Business Development Manager/Executive, Portfolio Manager/Executive, Territory Manager/Exeuctive or similar roleGood references for Malaysia-base customers & some ASEAN customers in the oil and gas industry (specifically with chemicals/petrochemicals) would be a huge assetExperience in channel partners managementExperience working with Asset Software Platform, IoT/AI/Cloud Computing is a mustStrong administration and coordination experience in a customer facing environmenthow to applyYou are highly encouraged to apply through the link by clicking on the "apply" button. Alternatively, you may drop your application to Pamela Pillai at pamela.pillai@randstad.com.myKindly be advised that only shortlisted candidates will be contacted. We look forward to hearing from you
      about the companyan innovative IT Solutions MNC, providing state of the art techonology solutions to their market leading clients, who are looking to digitalise their processes whilst curbing energy waste. It's truly a meanigful organisation to be with and the way of the future. This newly created Sales Director role will take responsibility over sales region in Malaysia, act as a liaison with customers and prospects as required to find new opportunities and bring those opportunities to successful closure. about the jobProvide accurate reporting to management and other key sales and marketing stakeholders within the business; utilise systems and tools to ensure that all this data is captured and maintained accuratelyProvide timely and accurate reports according to the nominated reporting schedule, presenting data in the required format fit-for-purposeDevelop channel partners and manage their sales performanceManage TCV (Total Contract Value) renewals including quote generation and upselling of TCV renewals through value positioning to customersDefine a sales strategy per country in your territory together with the Managing DirectorForecast sales and future requirements for sales opportunities in your territoryAct as a first point of contact for customers, presenting with great customer service and professionalismGain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them together with presales teamPrepare and deliver presentationsLiaison with proposal team for quotations submissionTravel in the ASEAN region for prospect meetingsMaintain a consistent approach to engaging with customers with upmost professionalism and customer service, representing the organisations technologies in all engagementsPass on customer feedback and recommendations for customer satisfaction with management and other key business stakeholdersAchieve sales targets through procurement of new and existing customersTimely and accurate reporting according to the reporting scheduleyour profile Diploma/Tertiary level qualification in Engineering/Business or other relevant disciplineMinimum of 10+ years’ experience in a Customer Experience (O&M) or Consulting Sales type role in the ASEAN region requiredExperience as a Sales Director, Business Development Manager/Executive, Portfolio Manager/Executive, Territory Manager/Exeuctive or similar roleGood references for Malaysia-base customers & some ASEAN customers in the oil and gas industry (specifically with chemicals/petrochemicals) would be a huge assetExperience in channel partners managementExperience working with Asset Software Platform, IoT/AI/Cloud Computing is a mustStrong administration and coordination experience in a customer facing environmenthow to applyYou are highly encouraged to apply through the link by clicking on the "apply" button. Alternatively, you may drop your application to Pamela Pillai at pamela.pillai@randstad.com.myKindly be advised that only shortlisted candidates will be contacted. We look forward to hearing from you
      • sepang, selangor
      • permanent
      • full-time
      about the companyRandstad is partnering with a world renowned e-commerce/distribution company to search for an Operations professional to join their ever growing team.about the jobMinimum 3-5 years of experience in airport cargo terminal operationsFamiliar with airport cargo handling processesFamiliar with customer liaisons & customer service recoveriesMust be able to work shift hoursMust be able to work in KLIA Free Zone & other airport zonesDisplay punctuality and positive attitudeabout the manager/teamYou will be reporting to the Head of OperationsTo apply online, please click on the appropriate link. Alternatively, please send your resume to sangar.maniam@randstad.com.my (with subject title: Operations Senior Executive - Sepang).
      about the companyRandstad is partnering with a world renowned e-commerce/distribution company to search for an Operations professional to join their ever growing team.about the jobMinimum 3-5 years of experience in airport cargo terminal operationsFamiliar with airport cargo handling processesFamiliar with customer liaisons & customer service recoveriesMust be able to work shift hoursMust be able to work in KLIA Free Zone & other airport zonesDisplay punctuality and positive attitudeabout the manager/teamYou will be reporting to the Head of OperationsTo apply online, please click on the appropriate link. Alternatively, please send your resume to sangar.maniam@randstad.com.my (with subject title: Operations Senior Executive - Sepang).
      • shah alam, selangor
      • permanent
      • full-time
      about the companyOur client is a renowned food products distribution company, being one of the market leader for their category. You will be leading their warehouse & logistics function of the business. about the jobManage warehouse and logistics activities and control the financial performance of the warehouse operations.Efficient workforce planning optimising resources deployment and controlling operational staffing costs.Manage key customer accounts and ensure customer service and satisfaction is enhanced.Provide strong leadership and management to all staff, to ensure smooth functioning of the warehouse operation and compliance with all systems, policies and proceduresMonitor staff performance and progress, developing a high performing engaged team within our workplace culture.Review and prepare workflow, space requirements, equipment layout and action plans.requirementsMinimum 7+ years’ experience in similar function (logistic, warehouse, planning)Preferred industry experience: food manufacturing/fmcgYou will be a process driven logical thinker.Strong knowledge of warehouse management systems as well as transport and logistics processes.Ability to lead, drive and manage a large diverse team with excellent communication skills, both written and verbal.Ability to strengthen,manage and automate warehouse processes. about the manager/teamYou will report to the Managing Director operations while managing all headcounts under warehouse/logistic team.If you are interested and deem suitable for the role, please click apply below. Alternatively you can send email to sangar.maniam@randstad.com.my with the title "Job Application: Warehouse Manager"
      about the companyOur client is a renowned food products distribution company, being one of the market leader for their category. You will be leading their warehouse & logistics function of the business. about the jobManage warehouse and logistics activities and control the financial performance of the warehouse operations.Efficient workforce planning optimising resources deployment and controlling operational staffing costs.Manage key customer accounts and ensure customer service and satisfaction is enhanced.Provide strong leadership and management to all staff, to ensure smooth functioning of the warehouse operation and compliance with all systems, policies and proceduresMonitor staff performance and progress, developing a high performing engaged team within our workplace culture.Review and prepare workflow, space requirements, equipment layout and action plans.requirementsMinimum 7+ years’ experience in similar function (logistic, warehouse, planning)Preferred industry experience: food manufacturing/fmcgYou will be a process driven logical thinker.Strong knowledge of warehouse management systems as well as transport and logistics processes.Ability to lead, drive and manage a large diverse team with excellent communication skills, both written and verbal.Ability to strengthen,manage and automate warehouse processes. about the manager/teamYou will report to the Managing Director operations while managing all headcounts under warehouse/logistic team.If you are interested and deem suitable for the role, please click apply below. Alternatively you can send email to sangar.maniam@randstad.com.my with the title "Job Application: Warehouse Manager"

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