- about the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause anabout the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause an
- about the jobabout the companyOur client is a leading General Insurance provider in Malaysia, operating as a strategic joint venture between a top-tier Malaysian conglomerate and a Fortune Global 500 Japanese insurance giant. With a nationwide presence and a network of over 2,700 agents, the company combines deep local insights with world-class international underwriting expertiseabout the jobJob Description:Provide timely and professional responses to inbabout the jobabout the companyOur client is a leading General Insurance provider in Malaysia, operating as a strategic joint venture between a top-tier Malaysian conglomerate and a Fortune Global 500 Japanese insurance giant. With a nationwide presence and a network of over 2,700 agents, the company combines deep local insights with world-class international underwriting expertiseabout the jobJob Description:Provide timely and professional responses to inb
- Key Responsibilities:Outbound Sales: Conduct outbound telemarketing calls to promote a comprehensive suite of banking products and services (deposits, financing, wealth management, etc.).Consultative Selling: Understand customer needs, conduct financial profiling, and recommend tailored banking solutions.Target Achievement: Consistently meet and exceed KPIs and monthly sales performance metrics.Relationship & Pipeline Management: Nurture client relationshiKey Responsibilities:Outbound Sales: Conduct outbound telemarketing calls to promote a comprehensive suite of banking products and services (deposits, financing, wealth management, etc.).Consultative Selling: Understand customer needs, conduct financial profiling, and recommend tailored banking solutions.Target Achievement: Consistently meet and exceed KPIs and monthly sales performance metrics.Relationship & Pipeline Management: Nurture client relationshi
- about the companyThe company is a Malaysia-based tech hub and BPO provider that blends AI-driven automation with multilingual human expertise to deliver high-performance customer experience (CX) and digital solutions for global eCommerce and retail brands. about the jobMultilingual Support: Handle inbound inquiries via telephone, email, and live chat in fluent Arabic and English.Issue Resolution: Resolve customer complaints, billing inquiries, and technicaabout the companyThe company is a Malaysia-based tech hub and BPO provider that blends AI-driven automation with multilingual human expertise to deliver high-performance customer experience (CX) and digital solutions for global eCommerce and retail brands. about the jobMultilingual Support: Handle inbound inquiries via telephone, email, and live chat in fluent Arabic and English.Issue Resolution: Resolve customer complaints, billing inquiries, and technica
- about the companyMarine lubricant supplier to the global shipping industry.- Fully wfh - Insurance coverage - MNC industry about the jobYou will be handling all sales support and customer service activities of assigned accounts. The position will be based in Malaysia (KL).Handle customer inquiries related to product availability, pricing, delivery surcharges, andnlead times in a timely and professional manner.Collaborate closely with the Sales team to undeabout the companyMarine lubricant supplier to the global shipping industry.- Fully wfh - Insurance coverage - MNC industry about the jobYou will be handling all sales support and customer service activities of assigned accounts. The position will be based in Malaysia (KL).Handle customer inquiries related to product availability, pricing, delivery surcharges, andnlead times in a timely and professional manner.Collaborate closely with the Sales team to unde
- about the companyA well-established property developer committed to creating innovative properties using sustainable practices to benefit the community. The team is growing and seeking talented individuals who can contribute to the company's success.about the jobManage customer relations: Develop and improve policies and standard operating procedures (SOPs).Handle project handovers: Plan and execute the delivery of vacant possession to customers, ensuringabout the companyA well-established property developer committed to creating innovative properties using sustainable practices to benefit the community. The team is growing and seeking talented individuals who can contribute to the company's success.about the jobManage customer relations: Develop and improve policies and standard operating procedures (SOPs).Handle project handovers: Plan and execute the delivery of vacant possession to customers, ensuring
- Job SummaryWe are seeking a reliable, detail-oriented professional to manage daily order processing and administrative operations during a temporary coverage period. This role is vital for ensuring accurate order entry, shipment coordination, and documentation control. The ideal candidate will have experience in SAP/ERP transactions and shipping documentation, with the ability to step in quickly and maintain smooth operations during peak periods. About theJob SummaryWe are seeking a reliable, detail-oriented professional to manage daily order processing and administrative operations during a temporary coverage period. This role is vital for ensuring accurate order entry, shipment coordination, and documentation control. The ideal candidate will have experience in SAP/ERP transactions and shipping documentation, with the ability to step in quickly and maintain smooth operations during peak periods. About the
- We are seeking an experienced and commercially driven Head of E-Commerce to lead our client’s growing online business in the baby and parenting category.ResponsibilitiesDefine and execute a comprehensive e-commerce strategy to drive growth across D2C and marketplace channelsOwn the e-commerce P&L, including revenue, margins, and cost efficiencyOptimize the end-to-end customer journey, with a focus on conversion, mobile experience, and repeat purchase behavWe are seeking an experienced and commercially driven Head of E-Commerce to lead our client’s growing online business in the baby and parenting category.ResponsibilitiesDefine and execute a comprehensive e-commerce strategy to drive growth across D2C and marketplace channelsOwn the e-commerce P&L, including revenue, margins, and cost efficiencyOptimize the end-to-end customer journey, with a focus on conversion, mobile experience, and repeat purchase behav
- Our client is a well-established leader in the pharmaceutical industry, dedicated to the development and manufacturing of high-quality healthcare products. They prioritize innovation and stringent quality standards to improve patient well-being with a strong regional presence. Reporting to: Sales Manager Location: Johor Competitive incentive schemeWork type: Hybrid The role:Strategic Territory Management: Execute daily field calls and optimized itinerariesOur client is a well-established leader in the pharmaceutical industry, dedicated to the development and manufacturing of high-quality healthcare products. They prioritize innovation and stringent quality standards to improve patient well-being with a strong regional presence. Reporting to: Sales Manager Location: Johor Competitive incentive schemeWork type: Hybrid The role:Strategic Territory Management: Execute daily field calls and optimized itineraries
- Are you ready to move beyond the hype and build the most sophisticated AI ecosystem in the regional financial sector?We are a premier financial institution at the forefront of digital transformation. We aren't just looking for a "tech lead"; we are seeking a visionary architect to serve as our Chief Artificial Intelligence Officer. This is a high-impact, C-suite adjacent role designed for a leader who can bridge the gap between complex neural networks andAre you ready to move beyond the hype and build the most sophisticated AI ecosystem in the regional financial sector?We are a premier financial institution at the forefront of digital transformation. We aren't just looking for a "tech lead"; we are seeking a visionary architect to serve as our Chief Artificial Intelligence Officer. This is a high-impact, C-suite adjacent role designed for a leader who can bridge the gap between complex neural networks and
- Job HighlightsEstablished Portfolio: Manage and serve a pre-existing base of high-value semiconductor clients; no aggressive cold-calling or "hunting" required.Relationship-Centric: Focus on deep account servicing (80% of the role) rather than lead generation.International Exposure: Regular regional travel to Singapore and specialized technical training in Japan.Structured Mentorship: Comprehensive 6-to-9-month onboarding program, working directly alongsidJob HighlightsEstablished Portfolio: Manage and serve a pre-existing base of high-value semiconductor clients; no aggressive cold-calling or "hunting" required.Relationship-Centric: Focus on deep account servicing (80% of the role) rather than lead generation.International Exposure: Regular regional travel to Singapore and specialized technical training in Japan.Structured Mentorship: Comprehensive 6-to-9-month onboarding program, working directly alongsid
