- Responsibilities:Formulate and present the annual internal audit plan to the Audit Committee for approval. Monitor progress against resource capacity to guarantee timely execution and reporting.Present audit findings, special investigation outcomes, resource updates, and the remediation status of open issues directly to the Audit Committee.Delegate and supervise internal audit assignments, maintaining strict oversight over the planning, fieldwork, and finaResponsibilities:Formulate and present the annual internal audit plan to the Audit Committee for approval. Monitor progress against resource capacity to guarantee timely execution and reporting.Present audit findings, special investigation outcomes, resource updates, and the remediation status of open issues directly to the Audit Committee.Delegate and supervise internal audit assignments, maintaining strict oversight over the planning, fieldwork, and fina
- about the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause anabout the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause an
