- about the companyRandstad is proud to be partnering with an innovative and fast-growing player in the fintech and digital payments ecosystem. Dedicated to revolutionizing payment workflows and delivering seamless financial solutions, they are expanding its footprint and looking for top-tier talent to drive their operational capabilities to the next level.We are seeking a highly driven Payment Operations Manager to take ownership of end-to-end payment lifecabout the companyRandstad is proud to be partnering with an innovative and fast-growing player in the fintech and digital payments ecosystem. Dedicated to revolutionizing payment workflows and delivering seamless financial solutions, they are expanding its footprint and looking for top-tier talent to drive their operational capabilities to the next level.We are seeking a highly driven Payment Operations Manager to take ownership of end-to-end payment lifec
- Responsibilities Oversee assigned client portfolios, making active investment decisions with guidance from leadership.Strive to outperform benchmarks and competitors to meet specific client return targets.Guarantee that all trades and strategies adhere to the Capital Market Services Act 2007, internal policies, and individual client mandates.Create, execute, and monitor clear investment strategies while managing corporate actions like rights or bonus issueResponsibilities Oversee assigned client portfolios, making active investment decisions with guidance from leadership.Strive to outperform benchmarks and competitors to meet specific client return targets.Guarantee that all trades and strategies adhere to the Capital Market Services Act 2007, internal policies, and individual client mandates.Create, execute, and monitor clear investment strategies while managing corporate actions like rights or bonus issue
- about the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause anabout the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause an
