We are currently supporting a well-known brand in hiring Regional Retail Operations Manager to lead commercial growth, performance across a multi-country portfolio spanning diverse cultural, economic, and regulatory environments.
- Lead end-to-end operations across international markets, ensuring delivery against company KPIs, operational standards, and business objectives while driving performance improvement and consistency across the region.
- Lead, develop, and manage country operations teams, fostering accountability, strong execution, and high-performance culture across all markets.
- Oversee inventory planning, distribution, operations, and customer experience initiatives to optimize efficiency, service quality, profitability, and overall business performance.
- Drive operational readiness for new market expansion, including setup, SOP implementation, system deployment, UAT, training, and onboarding to ensure smooth execution.
- Establish standardized processes, reporting frameworks, and performance metrics while providing senior leadership with insights, recommendations, and improvement initiatives.
- Act as the key regional point of contact to ensure alignment across markets, identify operational gaps, mitigate risks, and implement scalable solutions.
Requirements
- 5 – 8 years of managerial experience in retail industry, regional exposure will be added advantages
- Willingness to travel frequently across overseas markets as required.
