senior hr manager (retail).

about the company

• This established organisation operates within the retail chain operational sector, maintaining hundreds of outlets strategically in residential and commercial hubs across the nation. The business focuses on operational excellence, employee development, and long-term capability building.

about the job

As a senior human resources leader, you will oversee full-scale people operations and deliver key workforce strategies to drive operational growth.

• Direct day-to-day human resource functions across talent acquisition, payroll, employee relations, and administrative operations.
• Formulate strategic workforce planning and talent strategies aligned with business targets.
• Lead employee relations frameworks, compliance management, and industrial relations resolution.
• Manage statutory compliance, compensation policies, and workforce mobility operations.
• Guide organizational development initiatives, performance review frameworks, and enterprise software improvements.

about the requirements

• Tertiary degree in Human Resources, Business Administration, Law, Psychology, or a related discipline.
• Extensive generalist human resources experience, including significant years in a leadership capacity.
• Proven track record handling human resource operations, employee relations, and statutory compliance within a multi-site operational environment.
• Deep knowledge of local employment legislation and industrial relations standards.
• Experience in driving process optimization, performance management, and workforce planning.