travel product development executive – inbound malaysia.

About the Role

As a Travel Product Development Executive, you will be responsible for crafting compelling, commercially viable, and innovative travel itineraries. Working closely with regional product leaders, contracting teams, and B2B clients, you will research, price, and build bespoke travel experiences that showcase the best of Malaysia to a global market. You will play a key role in driving gross margin growth, managing client proposals, and delivering creative solutions in a fast-paced, high-performance environment.

Key Responsibilities

• Design, price, and deliver high-quality agent proposals and multiday itineraries in a timely manner to meet tight deadlines.
• Conduct in-depth research and benchmarking to create innovative, market-leading travel experiences and day tours.
• Collaborate closely with contracting and supplier management teams to select optimal partners, ensuring preferred products and target gross margins are maintained.
• Review existing product portfolios for key travel partners and propose enhancements to improve pricing, itinerary appeal, and margins.
• Manage and maintain client files, costings, and product data in accordance with company standard operating procedures.
• Ensure accurate and rapid handover of product costings to internal loading teams to ensure speed-to-market.
• Conduct product familiarization inspections across destination regions when required, ensuring safety and quality standards are met.

Requirements

• Bachelor’s degree or at least 2 years of experience in travel product development, itinerary creation, or inbound DMC operations.
• Strong knowledge of Peninsular Malaysia destinations and travel products (experience or familiarity with Singapore and East Malaysia is an advantage).
• Proven commercial acumen with the ability to price itineraries accurately and optimize profit margins.
• Excellent written and spoken English skills with strong attention to detail.
• Fast-paced, ambitious, and proactive approach with strong organizational and problem-solving capabilities.
• Proficiency in Microsoft Office applications and travel management/booking platforms (e.g., Tourplan).
• Willingness to work on-site in KL Sentral and travel within destination regions when required.