about the job
Responsible for the administration and operational management of Treasury Services activities across APAC, including Bank Account Management (BAM), Bank Guarantee administration, Electronic Bank Statement (EBS) maintenance, and In-Store Payment support. The role ensures timely execution of banking administration, compliance requirements, user access governance, and coordination with banks, retail operations, finance teams, and external service providers.
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1. Bank Account Management (BAM)
● Coordinate bank account opening, closure, and maintenance activities for APAC entities and brands.
● Maintain bank account records in SAP BAM and related treasury systems.
● Process updates to authorised signatories, contacts, and correspondence details.
● Support Treasury Power of Attorney (POA) administration and related system updates.
● Perform periodic review of bank accounts and user access in accordance with company governance requirements.
● Administer user access across banking platforms, including onboarding, modification, and removal of users.
● Maintain banking portal user profiles, contact information, and notification settings.
● Coordinate implementation of new banking functions and portal enhancements.
● Support internal and external audit requests by providing bank statements and banking documentation.
● Arrange scheduled delivery of bank statements and respond to ad hoc requests from Finance, RTR, Tax, Legal, and auditors.
2. Bank Guarantee Administration
● Manage the issuance, amendment, renewal, and cancellation of bank guarantees across APAC markets.
● Liaise with banks, landlords Finance, and business stakeholders on bank guarantee requests.
● Monitor guarantee expiry dates and ensure timely renewal or release actions.
● Maintain bank guarantee master tracker and supporting documentation.
● Perform monthly reconciliation of outstanding bank guarantees.
● Prepare reports on guarantee status, expiry schedules, and outstanding exposure.
● Support lease-related projects through bank guarantee arrangements for retail stores and offices.
● Coordinate replacement of cash security deposits with bank guarantees where applicable.
3. Electronic Bank Statement (EBS) Management
● Monitor daily bank statement delivery and completeness.
● Investigate and resolve missing or failed statement transmissions.
● Coordinate with banks, SAP support teams, and Finance users to resolve missing EBS issues.
● Support implementation of new bank accounts and entities requiring automated bank statement integration. Maintain EBS documentation, bank format specifications, and operational procedures.
4. In-Store Payment Administration
● Coordinate payment terminal setup for new store openings, relocations, renovations, and closures.
● Support application of terminal, coordinate terminal return, replacement, and termination of payment terminals for retail stores.
● Liaise with payment service providers, acquiring banks, and retail operations teams regarding Merchant ID requests.
5. Cash Management Support
● Support the Cash Management team in executing bank-to-bank fund transfers across APAC entities upon request.
● Prepare loan application/rollover/settlement documentation and obtain required approvals from bank authoriser.
Experience
● 3-5 years experience in banking operations, treasury administration, finance operations, shared services, or corporate banking support.
● Experience managing banking portals in terms of administration, bank account administration, or in-store payment operations is preferred.