assistant e-commerce manager.

Our client is an iconic, world-renowned Japanese pet nutrition powerhouse, globally famous for producing high-demand, premium treats and cat/dog food lines. Rapidly scaling across Southeast Asia's digital landscape, they are expanding their presence across major online marketplaces and direct-to-consumer platforms. To take full ownership of their digital commercial growth in Malaysia, they are seeking a high-agility, operational-and-strategic Assistant E-Commerce Manager reporting directly to the Country Manager.

about the job
In this dynamic, individual contributor role, you will be in the driver’s seat to own and grow the brand's e-commerce business in Malaysia. You will combine strategic e-commerce planning with end-to-end execution—managing mega-sale campaigns, performance marketing (ROAS), listing health, affiliate networks, livestream content, and stock forecasting.

Key Responsibilities:

• Commercial Strategy & Planning: Own the market e-commerce plan, setting channel mix, promotional mechanics, and mega-sale campaign calendars to hit sellout/GMV and ROAS targets within budget.
• Performance Marketing & Ads: Plan and execute on-platform advertising (search, GMV Max, discovery) and coordinate off-platform traffic campaigns (Meta, Google, CPAS).
• Listing & Store Health Management: Manage storefronts (SIS), optimize thumbnails, titles, keywords, and descriptions, while ensuring high chat response rates, positive reviews, and policy compliance.
• Affiliate & Live Commerce: Build and manage the affiliate partner network and oversee livestreaming calendars, UGC content pipelines, and promotional co-funding with marketplace account managers.
• Demand Forecasting & Operations: Analyze stock movements, forecast demand, and coordinate with distributors to mitigate out-of-stock (OOS) risks on hero SKUs ahead of major campaigns.
• Analytics & Performance Reporting: Monitor KPI trends (GMV, repeat purchase rate, customer acquisition cost, shop health) to diagnose issues and optimize channel performance.

requirements

• Proven Experience: Minimum 2 years of solid e-commerce sales and operational experience, preferably from the brand side or top-tier digital agencies.
• Domain & Channel Expertise: Strong track record in managing marketplace key accounts (Shopee, Lazada, TikTok Shop), performance marketing, and store operations.
• Category Preference: Background in Pet Care or FMCG consumer goods is highly prioritized. Passion for pet care (or pet ownership) is a big plus!
• Key Attributes: Excellent English fluency, strong analytical capability, proactive problem-solver, and highly skilled in commercial negotiations.

Please click "APPLY NOW" to submit your updated CV.