boutique manager (kuala lumpur - luxury shoes & bags).

• Team Leadership & Development: Lead, recruit, train, and motivate the boutique team to foster a high-performance culture and ensure smooth daily roster scheduling.
• Sales & Client Experience: Drive sales targets, analyze store profitability, and elevate the luxury shopping experience by resolving customer escalations promptly.
• Merchandising & Inventory Control: Oversee visual merchandising displays according to brand aesthetics, manage stock levels, and conduct regular inventory audits.
• Operational & Financial Management: Manage day-to-day store operations, including cash handling, compliance policies, P&L monitoring, and cost-control implementation.
• Marketing & Business Reporting: Collaborate on promotional campaigns/events to drive foot traffic, and prepare data-driven performance reports for management and brand principals.

Requirements

• Minimum of 5 years of experience in retail management, preferably in a boutique or fashion-related environment.
• Proven track record of driving sales and achieving targets.
• Strong leadership and team management skills, with the ability to motivate and inspire a team.